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Role SimulationsView Details
Business and Commercial Role-Play:
Casino
Sheila Heen, Scott Peppet and John Richardson
Two-party intra-organizational discussion between a newly-promoted manager and her division vice-president over work performance, responsibility for a new computer game project, and office environment issues -
BooksView DetailsDifficult ConversationsHow to Discuss What Matters Most
Douglas Stone, Bruce Patton, and Sheila Heen
This third edition of the bestseller provides a step-by-step approach to having those tough conversations with less stress and more success. -
Video and AudioView DetailsNegotiation Pedagogy Video Series, Part III
Sheila Heen and Melissa Manwaring
An unscripted video showing an experienced negotiation instructor running and debriefing the "Oil Pricing" exercise, interspersed with excerpts from a post-workshop interview with the instructor -
Role SimulationsView Details
Cross-Cultural Role-Play:
Phoenix, The
Sheila Heen and Michael Moffitt, based on a case by Doug Stone
Two-party negotiation between the director of a county tutoring program and a tutor regarding pay, work conditions, and job performance; ethnic differences are an issue -
BooksView DetailsReal College: The Essential Guide to Student Life
A book of communication, difficult conversations, negotiation and life advice for college students -
BooksView DetailsThanks for the FeedbackThe Science and Art of Receiving Feedback Well
Doug Stone & Sheila Heen
The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning
