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Video and AudioView DetailsA Conversation with the FoundersReflections on the Program on Negotiation's Beginnings
Susan Hackley and Eleanor Jewett
Seven of the Program on Negotiation's founders reflect on PON's beginnings twenty years earlier, and on their own journeys as leaders in the field that they helped to create -
BooksView DetailsBeyond ReasonUsing Emotions as You Negotiate
Roger Fisher and Daniel Shapiro
Winner of the 2005 CPR Award for Excellence in ADR (Outstanding Book Category). Practical and straightforward advice to use emotions to turn a professional or personal disagreement - big or small - into an opportunity for mutual gain. -
Role SimulationsView Details
Family Role-Play:
Building BridgesA High School Curriculum on Negotiation
A high school curriculum on resolving differences through negotiation -
BooksView DetailsDifficult ConversationsHow to Discuss What Matters Most
Douglas Stone, Bruce Patton, and Sheila Heen
This third edition of the bestseller provides a step-by-step approach to having those tough conversations with less stress and more success. -
BooksView DetailsGetting to YESNegotiating Agreement Without Giving In
Roger Fisher, William Ury, and Bruce Patton
A straightforward, universally applicable method for negotiating personal and professional disputes without getting taken-and without getting angry. -
BooksView DetailsHandbook of Dispute Resolution (The)
Winner, National Institute for Advanced Conflict Resolution's 2005 Book Award - A cutting-edge, comprehensive, inter-disciplinary resource regarding the nature of disputes and the range of dispute resolution processes -
Periodical Subscriptions
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Video and AudioView DetailsIn the Shadow of the City
Michael Wheeler
A simulated mediation between an aid worker and a project funder, featuring Getting to YES co-author Bruce Patton as the mediator -
BooksView DetailsInside OutHow Conflict Professionals Can Use Self-Reflection to Help Their Clients
Gary Friedman
Designed to help people who work with parties in conflict use their inner experiences for the benefit of their clients, this book challenges many of the conventions conflict-resolution professionals bring to this field. Rooted in self-awareness, this practical guide encourages us to work from the "inside out". -
Role SimulationsView Details
Community Dispute Resolution Role-Play:
Juvenile Justice Restorative Circle
David Baharvar under the supervision of Robert C. Bordone
Six- or eight-party mediated restorative justice circle among juvenile offender, offender's parent, victim, community member, facilitators supporting each side, and one or two mediators, regarding a juvenile shoplifting incident -
Video and AudioView DetailsNegotiation Pedagogy Video Series, Part III
Sheila Heen and Melissa Manwaring
An unscripted video showing an experienced negotiation instructor running and debriefing the "Oil Pricing" exercise, interspersed with excerpts from a post-workshop interview with the instructor -
BooksView DetailsPoint of the Deal (The)How to Negotiate When Yes Is Not Enough
A practical explanation of how to transition from a deal-maker mentality (focusing on making the agreement) to an implementation mindset (ensuring the deal generates value for your company after the ink on the contract has dried)
