Jonathan Raab, Sarah McKearnan, Jan Martinez, and Michele Ferenz
Four-party negotiation among a federal building manager, the building contracting officer, a local employment agency, and a nonprofit organization regarding the renewal of a janitorial services contract in the context of past service problems
The General Services Administration of Winterville (GSA) owns the Truman Federal Building in downtown Winterville. The building is large and requires extensive janitorial services.
The Stonybrook Employment Center (Stonybrook) is a local employment agency which offers employment opportunities for mentally disturbed individuals, those with physical disabilities or those who are recovering from substance abuse.
GSA decided to switch from using a commercial janitorial service to Stonybrook as part of supporting its community outreach program. Recent contract re-negotiations started smoothly, but have now hit a rough patch. Recent events have led to a number of disagreements about whether Stonybrook meets its obligations under the contract. GSA has threatened to withhold payment to Stonybrook and the conflict has reached a boiling point.
The annual contract between the GSA and Stonybrook is due to be renewed or cancelled in one month. Representatives from Stonybrook, the GSA, and NISH (a nonprofit agency that assists community programs like Stonybrook in setting up contracts with government agencies) are meeting to resolve the various issues that have come up, and to negotiate the contract renewal.
For all parties:
- General Instructions
- Packet of Worksheets
Role Specific Confidential Instructions for:
- The Truman Federal Building Manager
- The GSA Contracting Officer for the Truman Federal Building
- The Executive Director of Stonybrook
- The Regional Director of Services for NISH
- All of the above
Multi-party negotiations; government procedure negotiations;
Wintertime in Winterville Attributes
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