Colson, Aurelien

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Mediation: Negotiation by Other Moves

Alain Lempereur, Jacques Salzer, Aurelien Colson, Michele Pekar, Eugene B. Kogan When negotiation fails, mediation avails other moves for an amicable resolution. Whether you are a current or future mediator or a party to a conflict, this is your essential companion to the theory, concepts, and best practices of mediation.