collective leadership, Crisis Negotiations

Leadership and Decision-Making: Empowering Better Decisions

| | Leadership Skills

What is the role of leadership in an organization? Contrary to the traditional image of a sole individual steering the ship, leaders have an obligation to empower … Read This Post

negotiation BATNA

In Negotiation, How Much Do Personality and Other Individual Differences Matter?

| | Negotiation Skills

Most negotiation advice centers on the mistakes all of us make. But individual differences in personality, intelligence, and outlook could also affect your talks. Imagine how you … Read This Post

Sales Negotiation

Sales Negotiation Techniques

| | Business Negotiations

In sales negotiations, making the first offer is often a smart move. The first offer can anchor the discussion that follows and can have a powerful effect … Read Sales Negotiation Techniques

dispute system design

What is Dispute System Design?

| | Dispute Resolution

Dispute System Design (DSD) is the process of identifying, designing, employing, and evaluating an effective means of resolving conflicts within an organization. In order to be effective, … Read What is Dispute System Design?

contract negotiations

Contract Negotiations and Business Communication: How to Write an Iron-Clad Contract

| | Business Negotiations

In contract negotiations, writing a contract that both encapsulates the negotiated agreement but also incorporates future elements such as the business relationship and the sustainability of the … Read This Post

Investor-State Arbitration

Check Out the International Investor-State Arbitration Video Course

| | Teaching Negotiation

Master Class on International Investor-State Arbitration: What is it? How Does it Work?
This two-hour video course is intended to teach students, legal practitioners, business executives, and government … Read This Post

dispute resolution

What are the Three Basic Types of Dispute Resolution? What to Know About Mediation, Arbitration, and Litigation

| | Dispute Resolution

When it comes to dispute resolution, there are so many choices available to us. Understandably, disputants are often confused about which process to apply to their situation. … Read This Post

Closing the Deal

7 Tips for Closing the Deal in Negotiations

| | Dealmaking

“ABC: Always Be Closing.” That’s the sales strategy that actor Alec Baldwin’s character Blake shared in the 1992 film Glengarry Glen Ross as he tried to motivate … Read 7 Tips for Closing the Deal in Negotiations

How Does Mediation Work

How Does Mediation Work in a Lawsuit?

| | Dealmaking

No one likes to go to court. Not only is it expensive and time-consuming, but it often leads to frustrating results and damaged relationships. So, how does … Read How Does Mediation Work in a Lawsuit?

negotiation environment

The Right Negotiation Environment: Your Place or Mine?

| | Daily, Negotiation Skills

Everyone knows the three rules of real estate: “Location! Location! Location!” When it comes to making deals, choosing the right negotiation environment can be just as important. … Read This Post

amazon whole foods negotiation

Amazon–Whole Foods Negotiation: Did the Exclusive Courtship Move Too Fast?

| | Business Negotiations

In the Amazon–Whole Foods negotiation, an insistence on exclusivity led the two parties to quickly get down to business. But speed may have led them to overlook … Read This Post

negotiation skills

Negotiation Skills: How to Become a Negotiation Master

| | Negotiation Skills

Negotiation jujitsu means breaking the vicious cycle of escalation by refusing to react. Resistance should be channeled into activities such as “exploring interests, inventing options for mutual … Read This Post