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ISIS, International Negotiation, and a Refusal to Communicate

By on / International Negotiation

Business negotiators sometimes face the difficult question of whether to negotiate with someone they believe to be immoral, untrustworthy, or otherwise undesirable as a negotiating partner. In his book Bargaining with the Devil: When to Negotiate, When to Fight (Simon & Schuster, 2011), Program on Negotiation chair Robert Mnookin offers advice on the complex question … Read More 

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Negotiation Skills: Negotiating to Give Good Advice

By on / Negotiation Skills

Many of us advise others on the job yet fail to plan adequately for this responsibility. Set up a strong relationship by negotiating your role as advisor. Name-calling, backstabbing, and turf wars erupted among President Barack Obama’s civilian and military advisors in 2009, as he tried to devise a strategy for ending the war in … Read More 

Negotiation Case Studies: Teach By Example

By on / Teaching Negotiation

There are good negotiators and there are great ones.
Once a year, the Program on Negotiation at Harvard Law School selects an outstanding individual who embodies what it means to be a truly great negotiator. To earn the Great Negotiator Award, the honoree must be a distinguished leader whose lifelong accomplishments in the field of … Read More 

Crossed Wires? Negotiation Games To Help Your Business Deal Sidestep Legal, Technical And Emotional Glitches

By on / Teaching Negotiation

What’s faster than the pace of technological development? The pace of lawsuits being filed about the adoption of new technologies, patent infringement, and intellectual property rights. In our modern world, professionals must be able to resolve highly challenging technology-related disputes – often before they reach the courtroom. That’s where the Program on Negotiation’s Teaching … Read More 

Dealmaking: Bank of America’s Game of Chicken

By on / Dealmaking

What’s the difference between an effective bluff and an ineffective one? Last year’s financial meltdown offered an example of each. In last month’s issue, we described how a bluff by then–U.S. Treasury Secretary Henry Paulson scared off potential buyers for failing investment bank Lehman Brothers in September 2008. After Paulson told Wall Street CEOs that … Read More 

Women and Negotiation: Permission to Skip the Chit-Chat?

By on / Women and Negotiation

Negotiators are often advised to engage in small talk before getting down to business. Indeed, the benefits of chit-chat for rapport building have been well documented. In her research, for example, Professor Janice Nadler of Northwestern University found that pairs of strangers who engaged in a casual five-minute phone chat before participating in a negotiation … Read More 

Negotiation Skills: Which Negotiating Style Is Best?

By on / Negotiation Skills

Is one negotiating style “better” than another? Most research suggests that negotiators with a primarily cooperative style are more successful than hard bargainers at reaching novel solutions that improve everyone’s outcomes. Negotiators who lean toward cooperation also tend to be more satisfied with the process and their results, according to Weingart. At the same time, … Read More 

The Moral Quandry: Negotiation Exercises Featuring Ethical Dilemmas

By on / Teaching Negotiation

In a negotiation, few issues heighten tensions faster than when one party feels that the other party has done something ethically or morally incorrect.
To help professionals prepare for times like this, the Program on Negotiation’s Teaching Negotiation Resource Center (TNRC) offers a variety of negotiation exercises designed to teach participants how to handle disputes that … Read More