contract dispute resolution

Contract Dispute Resolution: Surviving Costly Conflict

| | Dispute Resolution

We tend to enter new business partnerships and ventures with a great deal of optimism and excitement. Yet ventures that held so much promise often end up … Read This Post

Negotiation Case Studies

Best-In-Class Negotiation Case Studies You Can Use to Train

| | Teaching Negotiation

What’s one of the best ways to teach the art and science of conflict resolution? With negotiation case studies that spark lively discussion or facilitate self-reflection. Based … Read This Post

Business negotiation solutions

Business Negotiation Solutions: To Eat or Not to Eat?

| | Business Negotiations

We’ve all shared a meal with a negotiating counterpart at one point or another, whether a business lunch, a working dinner, or sandwiches in a conference room. … Read This Post

Successes & Messes: Negotiating cracks in coalitions

| | Conflict Resolution

Last month, we analyzed the array of negotiating strategies—including carrots, concessions, and old-fashioned arm-twisting—that Nancy Pelosi used to secure enough Democratic votes to be elected speaker of the U.S. … Read This Post

Negotiation in the News: How a toxic culture led to a costly legal battle for CBS

| | Dispute Resolution

If time pressure has ever led you to accept proposals from a counterpart without negotiating them, a story coming out of the #MeToo movement may keep you … Read This Post

negotiations

Top 10 Notable Negotiations

| | Negotiation Skills

In 2017, all eyes were on Washington as a president with a reputation as a dealmaker entered the White House. The following negotiations from the past year, … Read Top 10 Notable Negotiations

hardball tactics in negotiation

Hardball Tactics in Negotiation Increase with Rivalry

| | Negotiation Skills

Coke vs. Pepsi. Clinton vs. Trump. Apple vs. Samsung. The New York Yankees vs. the Boston Red Sox.

Whether we work in business, politics, sports, or another arena, … Read This Post

difficult people

Handling Difficult People: The Antisocial Negotiator

| | Dealing with Difficult People

Have you ever found yourself negotiating with someone who seemed entirely ruthless and lacking in empathy? From time to time, we may end up in the deeply … Read This Post

conflict solving strategies

Conflict-Solving Strategies: The Value of Taking a Break

| | Conflict Resolution

Business negotiators coping with deeply entrenched conflict often feel defeated and hopeless when conflict-solving strategies fail. However, research from the world of international conflict suggests that taking … Read This Post

batna

Negotiation Strategies for Dealing with Spoilers

| | BATNA

Amazon’s announcement on February 14 that it was backing out of a recent deal to build a major new campus in New York City was as bitter … Read Negotiation Strategies for Dealing with Spoilers

Success & Messes: Nancy Pelosi’s next-to-last stand

| | Negotiation Skills

On February 14, the White House announced that President Donald Trump would sign a federal budget deal that included only a fraction of the funds he had demanded … Read This Post

building trust in negotiations

Building Trust in Negotiations

| | Dealmaking

Adapted from “Strike the Right Balance Between Trust and Cynicism,” by Harvard Business School professor Max H. Bazerman, first published in the Negotiation Briefings newsletter.

 Negotiators often must … Read Building Trust in Negotiations