Are you too eager to please? A desire to get along with others may be preventing you from addressing conflict in your workplace – and preventing you from advancing, writes Joann S. Lublin in a recent Wall Street Journal article.
Increasingly, employers are hiring and promoting leaders who are skilled at coping with conflict rather than avoiding it, according to Judith Glaser, the author of the new book Conversational Intelligence.
In an attempt to combat a culture of “artificial harmony,” for example, Southwest Airlines is now actively seeking to promote middle managers to executive positions based in part on their ability to bring conflict to the surface and work through it openly.
Join us as Douglas Stone and Sheila Heen of the Harvard Negotiation Project discuss their latest book, Thanks for the Feedback: The Science and Art of Receiving Feedback Well. This event is hosted by the Harvard Book Store.
Tuesday, March 4th
6:00 – 7:30 PM
40 Brattle Street, Cambridge, MA
Entry is $5 – buy your tickets here.
Here’s a list of some of the most notable negotiation flops of the past year – from deals that were over before they started, to those that were botched at the table, to those that proved disastrous well after the ink had dried.
A number of noteworthy disputes among businesses, organizations, and individuals made headlines in 2013. We point out the negotiation angles behind stories first reported by the New York Times, the Wall Street Journal, and other media outlets. Keep an eye out for these common themes: hardball tactics that backfire, costly legal battles that could have been avoided, and disputes over poorly worded contracts.
In 2010, New York State passed a law requiring its school districts to replace their old teacher-evaluation systems with more stringent systems. Local school districts and their unions were charged with specifying certain aspects of their new systems by January 17, 2013.
The Middle East Negotiation Initiative and the Program on Negotiation Brown Bag Lunch Series is pleased to present:
“Building Peace Through Environmental Activism: The Relationship of Confidence Building Measures to Formal Negotiations”
Professor of Environmental Policy, Ben Gurion University
Visiting Professor, Stanford University Center for Conservation Biology
Monday, October 7, 2013
12:00 – 1:00 PM
Hauser Hall 101
Harvard Law School
Even with these precautions in place, there will be times when one side demands renegotiation of a deal. Here are some guidelines on how to proceed.
What to do when you’ve done everything right, but you still don’t have an agreement.
On November 1, 2012, Professor Kerri Johnson from the University of California, Los Angeles, delivered a talk at the Harvard Kennedy School. Her lecture, entitled “Social Perceptions at the Crossroads: Why Sex (Still) Impacts the Perception and Evaluation of Other Status-Linked Identities,” was part of a year-long research seminar co-sponsored by the Program on Negotiation at Harvard Law School and the Women and Public Policy Program at Harvard Kennedy School. Watch Professor Johnson’s entire presentation here:
While you might choose many processes for conducting your negotiations, we recommend the following three steps of a mutual-gains approach.