dealing with conflict

Consensus-Building Techniques

| | Dealing with Difficult People

Consensus-building techniques can help parties facing a group decision reach longer-lasting, more harmonious outcomes than resorting to an up-or-down vote. Several different approaches are available to parties … Read Consensus-Building Techniques

Sales Negotiation

Sales Negotiation Techniques

| | Business Negotiations

In sales negotiations, making the first offer is often a smart move. The first offer can anchor the discussion that follows and can have a powerful effect … Read Sales Negotiation Techniques

cultural conflicts

Lessons Learned from Cultural Conflicts in the Covid-19 Era

| | Conflict Resolution

During the height of the Covid-19 pandemic, new types of conflict arose. People would argue on Facebook or Twitter about whether stay-at-home orders had gone too far. … Read This Post

mediation process

Mediation Process and Business Negotiations: How Does Mediation Work in a Lawsuit?

| | Mediation

How does mediation work in a lawsuit? What benefits can mediation offer businesses that deal with multiple contractual agreements, some of which may end in disputes? These … Read This Post

negotiate under pressure

How to Negotiate Under Pressure

| | Negotiation Skills

At the time, it seemed to be an example of coolheaded dealmaking in the midst of disaster. In 2009, hit hard by the 2008 financial crisis and … Read How to Negotiate Under Pressure

Former Secretary of State Mike Pompeo Calls for U.S. Global Leadership

| | International Negotiation

During a recent talk co-sponsored by the Program on Negotiation at Harvard Law School, former U.S. Secretary of State Mike Pompeo warned that democracy could suffer from … Read This Post

Relationship in Negotiation

The Importance of a Relationship in Negotiation

| | Negotiation Training

At the negotiation table, what’s the best way to uncover your negotiation counterpart’s hidden interests? Build a relationship in negotiation by asking questions, then listening carefully. Even … Read The Importance of a Relationship in Negotiation

negotiation training

10 Negotiation Training Skills Every Organization Needs

| | Negotiation Training

How can managers and their organizations increase the odds that negotiation training will lead to beneficial long-term results? Here are several pieces of advice, drawn from experts … Read This Post

dealmaking secrets

Dealmaking Secrets from Henry Kissinger

| | Dealmaking

More than 1,600 international relations experts from across the political spectrum overwhelmingly rate Henry Kissinger, who served under former presidents Richard Nixon and Gerald Ford, the most … Read Dealmaking Secrets from Henry Kissinger

Negotiations

When Not to Show Your Hand in Negotiations

| | Negotiation Skills

Here, we consider four types of information that may be best kept under wraps: sensitive or privileged information, information that isn’t yours to share, information that diminishes … Read When Not to Show Your Hand in Negotiations

negotiation case studies

Negotiation Case Studies: The Bangladesh Factory-Safety Agreements

| | International Negotiation

We can learn a lot from negotiation case studies. On April 24, 2013 an eight-story building in Bangladesh known as Rana Plaza collapsed, killing an estimated 1,129 … Read This Post

leadership and communication

Role Negotiation for Leadership Positions

| | Negotiation Skills

Role negotiation is at least as important as negotiating your pay and benefits for a new job. Here’s how to effectively negotiate your next leadership role. … Read Role Negotiation for Leadership Positions