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three tensions

A model of negotiation that emphasizes that the essential challenges of negotiation are rooted in three tensions: between creating and distributing value, between empathy and assertiveness, and between the interests of principals and agents. (Michael L. Moffitt and Robert C. Bordone, eds., Handbook of Dispute Resolution [Program on Negotiation/Jossey-Bass, 2005], 285). See Also: The Moral Quandry: Negotiation Exercises Featuring Ethical Dilemmas, Professor Robert Mnookin: Negotiation Strategy and Bargaining with the Devil.

The following items are tagged three tensions:

The Moral Quandary: Negotiation Exercises Featuring Ethical Dilemmas

Posted by & filed under Teaching Negotiation.

In a negotiation, few issues heighten tensions faster than when one party feels that the other party has done something ethically or morally incorrect. To help professionals prepare for times like this, the Program on Negotiation’s Teaching Negotiation Resource Center (TNRC) offers a variety of negotiation exercises designed to teach participants how to handle disputes that … Read More