problem solving skills

The following items are tagged problem solving skills:

Why is Negotiation Important: Mediation in Transactional Negotiations

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We generally think of mediation as a dispute-resolution device. Federal mediators intervene when collective bargaining breaks down. Diplomats are sometimes called in to mediate conflicts between nations. So-called multi-door courthouses encourage litigants to mediate before incurring the costs – and risks – of going to trial. … Read More 

Mediation: Sitting Down at the Table

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One of the central skills of a mediator is the ability to solve problems. And while problem solving skills may lead to successfully negotiated agreements between disputing parties, an effective mediator also has to get each side to agree to sit down at the bargaining table in the first place. … Read More 

To Reflect and Trust

Posted by & filed under Daily, International Negotiation.

Eileen Babbitt (Professor of International Conflict Management Practice at the Fletcher School of Law and Diplomacy, Tufts University) Building consensus and sharpening problem solving skills should be part of every negotiation. Some divisions between groups are so emotionally fraught, however, that the facilitators need enhanced training first. In this interview, Eileen Babbitt discusses a “to reflect … Read More 

Caught in the middle

Posted by & filed under Daily, Negotiation Skills.

Adapted from “When You’re Stuck in the Middle,” by Susan Hackley (Managing Director, Program on Negotiation), first published in the Negotiation newsletter. At a company in a Midwestern city, employees were divided into two camps: those loyal to the founder and his vision of a mom-and-pop business with a dozen regional stores, and those aligned with … Read More