advanced negotiation techniques

Advanced Negotiation Techniques: Online Dispute Resolution

| | Negotiation Skills

Amid the Covid-19 pandemic, negotiators are increasingly making deals and resolving disputes online. But a trend toward online dispute resolution (ODR) was already in the making before … Read This Post

batna in negotiation

BATNA in Negotiation: A Key Source of Power

| | BATNA

In July 2019, the U.S. Federal Trade Commission (FTC) imposed a roughly $5 billion fine on Facebook for mishandling its users’ personal data. It was the biggest … Read BATNA in Negotiation: A Key Source of Power

mediation

A Mediation Intervention in Chicago

| | Mediation

A contract dispute in the spring of 2019 between the Chicago Symphony Orchestra (CSO) and its musicians led to a disruptive seven-week strike, the longest in the … Read A Mediation Intervention in Chicago

moral leadership

Moral Leadership and the Role of Unconscious Bias

| | Leadership Skills

Many organizations strive for moral leadership; too many fall short of that goal. When moral leadership is lacking in an organization, employees ended up disaffected and alienated, … Read Moral Leadership and the Role of Unconscious Bias

negotiation strategies and techniques

Negotiation Strategies and Techniques for Activists: Lessons from Mandela

| | Negotiation Skills

In the aftermath of George Floyd’s killing in Minneapolis by a White police officer, activists, politicians, and other concerned citizens are grappling with a big question: Where … Read This Post

negotiation examples

Cross-Cultural Video: Negotiation Examples, Lessons And Advice From PON Faculty

| | Teaching Negotiation

Do you teach negotiation to students from different cultural backgrounds? Are you teaching students how to negotiate in a cross-cultural context? Do you teach a “one world” … Read This Post

Ask A Negotiation Expert: Steering Your Organization Through Crisis

| | Leadership Skills

Leaders in government, business, and beyond are struggling to respond to the economic and health ramifications of the Covid-19 pandemic. Drawing on insights from his book Real … Read This Post

Restaurant Owners Looking at Bills

Feeling emotional? Pause before you negotiate

| | Negotiation Skills

It was a dream come true. In January, Miranda and Carlos, longtime coworkers in the hospitality industry, opened a new restaurant in their small town. Locals flocked … Read Feeling emotional? Pause before you negotiate

Store with closing sign

Negotiation In The News: Dissolution of a Deal

| | Business Negotiations

One of the biggest negotiation stories of the Covid-19 era is how many deals are collapsing. As we described in last month’s issue, lots of agreements that made … Read Negotiation In The News: Dissolution of a Deal

Man At Desk

Get the best job possible in a tough market

| | Leadership Skills

The numbers are staggering: As a result of the coronavirus pandemic, unemployment in the United States rose from 3.5% in February to 14.7% by the end of April, … Read Get the best job possible in a tough market

collaborative leadership

Collaborative Leadership at the Louvre

| | Leadership Skills

When faced with conducting a series of negotiations with numerous counterparts, we often benefit from teaming up with colleagues. There’s much to learn about collaborative leadership from … Read Collaborative Leadership at the Louvre

leadership skills

Leadership Skills: Negotiating for Diversity, Equity, and Inclusion

| | Leadership Skills

Black men and women continue to be vastly underrepresented in leadership roles in corporate America. Those who advance in majority-white organizations encounter both covert and overt bias, … Read This Post