zopa in business

How to Find the ZOPA in Business Negotiations

| | Business Negotiations

Learn how ZOPA and BATNA analysis help you avoid the agreement trap and the mythical fixed pie in business negotiation. … Read How to Find the ZOPA in Business Negotiations

anchoring effect

Dealmaking and the Anchoring Effect in Negotiations

| | Dealmaking

The following question regarding the anchoring effect was asked of Program on Negotiation faculty member and Harvard Business School and Harvard Law School professor Guhan Subramanian. … Read This Post

nonnegotiable

When a Job Offer is “Nonnegotiable”

| | Negotiation Skills

Question: I am in my final year of business school and starting to prepare for job interviews. I have heard many of the organizations that recruit on … Read When a Job Offer is “Nonnegotiable”

conflict management

The Two Koreas Practice Conflict Management

| | Conflict Resolution

Learn conflict management lessons from the 2015 Korea crisis, including face-saving tactics, escalation risks, and diplomatic compromise. … Read The Two Koreas Practice Conflict Management

hostage negotiations

What Hostage Negotiations Can Teach Business Negotiators

| | Business Negotiations

Hostage negotiations might seem to have little in common with the typical business negotiation. But, in fact, there is much we can learn from them, according to … Read This Post

conflict management

Conflict-Management Styles: Pitfalls and Best Practices

| | Conflict Resolution

Learn the five conflict-management styles, when to use each in negotiation, and how complementary styles can improve business and personal outcomes. … Read This Post

negotiation techniques

The First-Offer Dilemma in Negotiations: Should You Make the First Offer?

| | Dealmaking

Should you make the first offer in negotiation? Research shows anchoring boosts outcomes—but may increase anxiety. Learn when to go first. … Read This Post

The Pros and Cons of Back-Channel Negotiations

The Pros and Cons of Back-Channel Negotiations

| | International Negotiation

Back-channel negotiations have been used in numerous conflicts across the globe, including the Israeli-Palestinian peace process from 1994 to 1996 and the Iranian hostage crisis in 1979–1980. … Read The Pros and Cons of Back-Channel Negotiations

professional negotiators

For Professional Negotiators, Three Is a Magic Number

| | Negotiation Skills

Everything good comes in threes, they say. For storytellers, this means understanding that readers and listeners find a sequence of three things to be memorable, satisfying, and … Read This Post

how to deal with cultural differences in negotiations

How to Deal with Cultural Differences in Negotiation

| | Business Negotiations

Learn how dignity, face, and honor cultures shape negotiation styles—and how to navigate cultural differences effectively at the bargaining table. … Read This Post

humor in business

Is Humor in Business Negotiation Ever Appropriate?

| | Negotiation Skills

Can humor improve negotiation outcomes? Research shows well-timed humor builds trust, creativity, and rapport—when used strategically. … Read This Post

negotiation techniques

Teach Your Students to Negotiate the Technology Industry

| | Teaching Negotiation

Technology is a pervasive feature of modern life, providing countless benefits ranging from new cancer treatments to smart phones. Especially since the onset of the COVID-19 pandemic, … Read This Post