dealing with difficult people at marlins park

Dealing with Difficult People and Unethical Negotiation Tactics

| | Business Negotiations

The fallout from unfair and ill-advised negotiated agreements can reverberate for years to come, as the City of Miami learned from its 2009 stadium deal with former … Read This Post

email negotiation

Facing an Email Negotiation? Take a Proactive Approach

| | Negotiation Skills

As a format for complex deals, email negotiation has a bad reputation. Negotiators are more likely to deceive one another when using email, and they have trouble … Read This Post

women negotiating salary

Ask A Negotiation Expert: There’s More to the Wage Gap Than Women Negotiating Salary

| | Salary Negotiations

In the United States, the gender wage gap for full-time workers amounts to women earning about 80 cents on the dollar as compared to men; similar or … Read This Post

negotiation dialogue

Ask the Negotiation Coach: Questioning Negotiation Dialogue

| | Negotiation Skills

A common question around negotiation dialogue is how to elicit information from a counterpart. Here’s one such question from a reader:

I’ve been told that learning information about … Read This Post

how to resolve conflict

Dear Negotiation Coach: Find Out How To Resolve Conflict By Addressing Dignity Concerns

| | Negotiation Skills

Dignity violations can often be found at the core of interpersonal conflicts, according to Dr. Donna Hicks, an associate at Harvard’s Weatherhead Center for International Affairs. The … Read This Post

online negotiation

Dear Negotiation Coach: Is There Promise in Online Negotiation?

| | Negotiation Skills

In this edition of Dear Negotiation Coach, Harvard Business School professor Max H. Bazerman describes how online negotiation could increase efficiency and trust in many realms.

In-person negotiations … Read This Post

Civic mindset

Negotiation Research You Can Use: Are Women More or Less Likely than Men to Use Deceptive Tactics in Negotiation

| | Business Negotiations

Men tend to claim more resources than women in negotiation. Why? Gender discrimination and men’s greater propensity to negotiate are two explanations backed up by research. In … Read This Post

international cultural differences

Adapting the BATNA for International Cultural Differences

| | BATNA

The BATNA (best alternative to a negotiated agreement) concept, popularized by Roger Fisher, William Ury, and Bruce Patton in their book Getting to Yes (Penguin Books, third … Read This Post

job negotiations

Dear Negotiation Coach: How Can You De-bias Job Negotiations?

| | Teaching Negotiation

In many organizations, policies and systems perpetuate gender and racial discrimination and inequality, including higher pay for white men as compared to others for the same work. … Read This Post

online mediation - online negotiations

Negotiation Research You Can Use: Moving from In-Person to Online Mediation

| | Mediation

Laptops, smartphones, databases, and project-management software have become common tools of the negotiation trade. Meanwhile, even as online dispute resolution has risen in popularity, online mediation remains … Read This Post

communication style

Dear Negotiation Coach: Does Communication Style Matter in Negotiation?

| | Teaching Negotiation

We recently spoke with Harvard Business School Professor Francesca Gino about communication style in negotiations. The question arises frequently of whether you can achieve better results with … Read This Post

Relationship-Building in Negotiation

Collaborative Negotiation with Competitors

| | Dealmaking

In the business world, companies often work so hard to outperform their direct competitors that they overlook opportunities to meet their goals through collaborative negotiation. Several negotiations … Read Collaborative Negotiation with Competitors