conflict resolution

Using Conflict Resolution Skills: Trying to Forgive and Move Forward

| | Conflict Resolution

In business negotiations, when a counterpart apologizes for harming or offending you, should you forgive and move forward? What if doing so seems impossible? … Read This Post

What is BATNA? How to Find Your Best Alternative to a Negotiated Agreement

What is BATNA? How to Find Your Best Alternative to a Negotiated Agreement

| Guhan Subramanian | BATNA

Your BATNA, or the ability to identify a negotiator’s best alternative to a negotiated agreement, is among one of the many pieces of information negotiators seek when … Read This Post

how to become a mediator

How Mediation Works When Both Parties Agree They Need Help Resolving the Dispute

| | Mediation

Negotiations have reached an impasse, but both sides agree on one thing: you need help resolving the dispute. You engage a neutral mediator to do just that. … Read This Post

price negotiation

In a Price Negotiation, Should You Make the First Offer?

| | Business Negotiations

Imagine yourself in a dilemma that only a privileged few experience: You’ve fallen in love with a dazzling, one-of-a-kind home that’s on the market without a list … Read This Post

negotiation examples in the workplace

Four Negotiation Examples in the Workplace That Sought Greater Equity and Diversity

| | American Secretaries of State Project, Negotiation Skills

There are a number of infamous negotiation examples in the workplace, but one most notable instance occurred in March 2018, when more than 700 Canadian doctors, residents, … Read This Post

conflict management

The Two Koreas Practice Conflict Management

| | Conflict Resolution

In August 2015, the decades-long conflict between South Korea and North Korea threatened to reach a breaking point. The causes of conflict between North and South go … Read The Two Koreas Practice Conflict Management

mediation checklist

Mediation Checklist: 5 Questions to Ask When Hiring Mediators

| | Mediation

Are you hiring a mediator? When considering a potential mediator, create a mediation checklist and ask the following questions of those who have worked with him in … Read This Post

negotiation skills

Top 10 Negotiation Skills You Must Learn to Succeed

| | Negotiation Skills

Increasingly, business negotiators recognize that the most effective bargainers are skilled at both creating value and claiming value—that is, they both collaborate and compete. The following 10 … Read This Post

anchoring

What is Anchoring in Negotiation?

| | Negotiation Skills

What exactly is anchoring in negotiation, and how does it play out at the bargaining table? Consider this anchoring bias example from Harvard Business School and Harvard … Read What is Anchoring in Negotiation?

negotiate via text

How to Negotiate via Text Message

| | American Secretaries of State Project, Negotiation Skills

Do you negotiate via text message? If you’re a young person early in your career, there’s a good chance you could easily pull up message strings full … Read How to Negotiate via Text Message

fairness in negotiation

Fairness in Negotiation

| | Negotiation Skills

Imagine that you and your business partner agree to sell your company. You end up getting an offer that pleases you both, so now you face the … Read Fairness in Negotiation

negotiation skills in business communication

Negotiation Skills in Business Negotiation and Status Consciousness

| | Business Negotiations

Before and during your negotiation, think about who you’ve chosen as a reference group against which you measure yourself. Did you select the group purely to enhance your … Read This Post