BATNA

When Lose-Lose is the Best Alternative to a Negotiated Agreement (BATNA)

| | Mediation

As the famous tale “The Gift of the Magi” illustrates, sometimes the best outcomes in negotiated agreements is a lose-lose situation for both parties. … Read This Post

Alternative Dispute Resolution

Alternative Dispute Resolution In-House: Mediation, Arbitration, or Med-Arb?

| | Daily, Dispute Resolution

The three most common alternative dispute resolution techniques are mediation, arbitration, and med-arb. However, it can often be difficult to determine which method is best for your particular … Read This Post

Persuasion

Building Coalitions: Apple and the Art of Persuasion

| | Negotiation Skills

Whether you have one of its ubiquitous products or even its rivals offerings, you most certainly have heard of Apple, the United States electronics giant whose phoenix-like … Read This Post

dealmaking

Dealmaking: Relationship Rules for Dealmakers

| | Dealmaking

Here are some concrete guidelines for fostering a strong relationship between deal making partners, drawn from The Global Negotiator: Making, Managing, and Mending Deals Around the World … Read Dealmaking: Relationship Rules for Dealmakers

ethics in negotiating

Negotiation Research Examines Ethics in Negotiating

| | Negotiation Skills

Lack of transparency regarding negotiations between hospitals and the insurers known as preferred provider organizations, or PPOs, is a key contributor to spiraling health-care costs in the … Read This Post

Hardball negotiation tactics

Hardball Negotiation Tactics: Time Pressure in Major League Baseball

| | Business Negotiations

Major League Baseball (MLB) games are known for their leisurely pacing. In recent years, off-season negotiations between teams and free agents have sometimes proceeded at a similarly … Read This Post

token concession

A Token Concession: In Negotiation, the Gift that Keeps on Giving

| | Negotiation Skills

When making concessions in negotiation, we tend to assume that a concession must really cost us, financially or otherwise, for the other side to take notice and … Read This Post

Principal Agent Theory

What Can Business Negotiators Learn from Principal Agent Theory?

| | Negotiation Skills

Learn how to navigate the principal-agent relationship with these insights from negotiation research. … Read This Post

difficult conversation

Dear Negotiation Coach: Having Difficult Conversations Online

| | Conflict Resolution

Engaging in difficult conversations online about politics and other hot-button issues often spiral quickly into conflict, leaving us feeling misunderstood, angry, and sometimes even ashamed of our … Read This Post

dispute resolution

Dispute Resolution, NHL style

| | Dispute Resolution

The deal suggests a valuable way for business negotiators in all realms to break through thorny disputes: expand your focus by looking for tradeoffs that cut across … Read Dispute Resolution, NHL style

business negotiations

Emotion and the Art of Business Negotiations

| | Business Negotiations

The sale of Picasso’s works by his heirs is fraught with negative emotion. How do negative emotions impact negotiation and behavior at the bargaining table? This article … Read Emotion and the Art of Business Negotiations

Business Negotiations M&A Negotiation Strategy

Learning from M&A Negotiation Strategy

| | Business Negotiations

Business negotiators across industries can absorb key lessons from mergers and acquisitions (M&A) negotiation strategy—including choosing the right negotiating partners, considering the role of outside parties, and … Read Learning from M&A Negotiation Strategy