Recent Posts

Rare video of a small-claims mediation

By on / Daily, Mediation

Negotiation Pedagogy at the Program on Negotiation (NP@PON) produced a video of an actual landlord-tenant small claims mediation – from start to finish, including side-bar conversations – for its 2009 Mediation Pedagogy Conference. It is rare that an actual (as opposed to staged or acted) mediation is available for instructional purposes. Of the many different … Read More 

Conflict within Companies

By on / Conflict Resolution

Conflict within companies can be very costly, both in time and resources. Alternative Dispute Resolution, or ADR, may be helpful as you consider ways in which you can transition from conflict to productivity within your own organization.

The three most common ADR techniques are: mediation, arbitration, and med-arb. During mediation a neutral third party facilitates a … Read More 

Value Creating Differences

By on / Daily, Negotiation Skills

Negotiation training often focuses on the identification of “shared interests” and the search for common ground between parties. However, this sound advice can also inadvertently lead negotiators to miss potential opportunities for joint gains. The search for differences in negotiations can help parties discover many additional value-creating possibilities while also improving the outcome for all … Read More 

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