managing perceptions

Dear Negotiation Coach: Managing Perceptions

| | BATNA

Sometimes a negotiation is all about managing perceptions. As this question below shows, focusing a counterpart on his own BATNA can persuade him to reduce the intensity … Read Dear Negotiation Coach: Managing Perceptions

leadership styles

The Opposite of Autocratic Leadership Styles

| | Leadership Skills

While the advantages and disadvantages of leadership styles are not always readily apparent, one thing is certain – being decisive while avoiding autocratic leadership tactics is necessary … Read The Opposite of Autocratic Leadership Styles

business negotiation

Business Negotiation Skills: How to Deal with a Failing Business Partnership

| | Business Negotiations

It had seemed like the beginning of a fruitful relationship. In April 2012, six wealthy businessmen teamed up to buy the Philadelphia Inquirer and several affiliated businesses … Read This Post

dispute resolution

Alternative Dispute Resolution (ADR): Negotiating for the Right Mediator

| | Mediation

Knowing what to look for in a mediator is key to successful dispute resolution. Know what qualities to look for, the purpose of the mediator, and how … Read This Post

counteroffer in business negotiation skills

Dear Negotiation Coach: What Are Business Negotiation Skills for Entrepreneurs?

| | Teaching Negotiation

To get an idea or innovation off the ground takes strong business negotiation skills as an entrepreneur.

Yet, in their book Entrepreneurial Negotiation: Understanding and Managing the Relationships … Read This Post

managing expectations

Dear Negotiation Coach: Managing Expectations With Work Assignments

| | Leadership Skills

Managers often find themselves managing expectations in the workplace. Sometimes, however, managing expectations isn’t just about employees and staff, it can be about our own ideas of … Read This Post

negotiation impasse

A Negotiation Impasse Between England and France Leads to Skirmish Over Scallops

| | Dispute Resolution

When parties are fighting for scarce resources, disputes can become intense. Negotiation is often the answer, but agreements may need to be continually revisited to keep the … Read This Post

unconscious biases

Dear Negotiation Coach: Eliminating Unconscious Biases at Work By Naming Them

| | Leadership Skills

Black men and women continue to be vastly underrepresented in leadership roles in corporate America due to unconscious biases in the workplace, amongst other reasons that may … Read This Post

multi issue negotiations

Negotiation Research Says to Make Stronger First Offers in Multi-Issue Negotiations

| | Negotiation Skills

Should you make the first offer in a negotiation? What about multi-issue negotiations?

It’s not a trivial question. The negotiator who makes the first offer can powerfully anchor … Read This Post

emotional intelligence in negotiation

Emotional Intelligence in Negotiation

| | Dealmaking

You feel a little nervous during your first meeting with a new colleague, Steve, to negotiate a long-term project to be co-managed by your respective divisions, but … Read Emotional Intelligence in Negotiation

Labor Relations: Negotiating Collective Bargaining Agreements

| | Teaching Negotiation

Contract bargaining in labor relations is one of the most complex areas of negotiation and dispute resolution. There are rarely clear cut or mutually agreed upon notions … Read This Post

Building trust

Dear Negotiation Coach: Building Trust with Reluctant Counterparts

| | Dealing with Difficult People

Tetsushi Okumura is a professor at the Tokyo University of Science and has been a visiting scholar at Northwestern University’s Kellogg School of Management. His research articles … Read This Post