Conflict Management Skills and Techniques: The Benefits of Taking Your Dispute Public
Given the frequency with which companies air their private grievances, there must be an upside to going public, right?
In fact, there are several.
First, once you’ve threatened to … Read This Post
In Dispute Resolution, A Tale of Two Arthurs
In the business world, long-term loyalty to a CEO is supposed to be a good thing. For New England supermarket chain Market Basket, however, employees’ reverent appreciation … Read In Dispute Resolution, A Tale of Two Arthurs
Conflict Management Techniques: Should You Take Your Dispute Public?
To turn up the heat on opponents, negotiators sometimes advertise their grievances.
Here’s negotiation skills advice on when it’s a good idea to be vocal—and when to keep … Read This Post
How to Deal When the Going Gets Tough
Most business negotiators understand that by working collaboratively with their counterparts while also advocating strongly on their own behalf, they can build agreements and longterm
relationships that benefit … Read How to Deal When the Going Gets Tough
Negotiators: Guard Against Ethical Lapses
During the past several years, one scandalous story of unethical behavior after another has made headlines: Countrywide’s and AIG’s risky business practices, trader Bernard Madoff’s Ponzi scheme, … Read Negotiators: Guard Against Ethical Lapses
At the Office, Conflict Management is Key
In the workplace, misunderstandings, power struggles, and stress can cause conflict to fester and take a toll on productivity. The best organizations put in place conflict management … Read At the Office, Conflict Management is Key
Cooperation in Congress? Liberals and Libertarians Polish Their Negotiation Skills
On June 19, Republican Representative Thomas Massie of Kentucky, a libertarian, teamed up with two liberal Democrats, Zoe Lofgren of California and Rush D. Holt of New … Read This Post
Why We Focus on Culture in Negotiations
Adapted from “Coping with Culture at the Bargaining Table,” first published in the May 2009 issue of Negotiation.
Why we focus on culture
Why does concentrating on the other side’s … Read Why We Focus on Culture in Negotiations
Intercultural Negotiations: When Negotiators Try Too Hard
Adapted from “Coping with Culture at the Bargaining Table,” first published in the May 2009 issue of Negotiation.
Though intercultural negotiating schemas can be useful, negotiators often give too … Read This Post
In International Negotiations, Memories of “Mr. Yes”
On July 7, Eduard Shevardnadze, foreign minister to Mikhail Gorbachev and a driving force behind the perestroika era in Russia, died in his native Georgia at the … Read This Post
Dealmaking and Business Negotiations: 6 Tips for Novice Hagglers
Whether you’re purchasing a new home or car, or negotiating a discount on an inventory purchase for your firm, the art of haggling enables negotiators to make … Read This Post
Dealmaking: Haggling and Exploring Interests in Negotiation
One common misconception of haggling is that it must focus only on a single issue: price.
Although price might be the most important issue at stake, you could … Read This Post