anchoring effect

The Anchoring Effect and How it Can Impact Your Negotiation

| | Negotiation Skills

Goal setting affects performance. In a review of goal-setting research, negotiation scholars Deborah Zetik and Alice Stuhlmacher of DePaul University found that when negotiators set specific, challenging … Read This Post

elements of conflict

Elements of Conflict: Diagnose What’s Gone Wrong

| | Conflict Resolution

In the heat of conflict, it can be difficult to think rationally about how you got where you are and how you might make things better. But … Read This Post

negotiation biases

Counteracting Negotiation Biases Like Race and Gender in the Workplace

| | Leadership Skills

To learn more about negotiation biases, let’s look back to July of 2018 when the principal flutist of the Boston Symphony Orchestra (BSO), Elizabeth Rowe, became the … Read This Post

ladder of inference

The Ladder of Inference: A Resource List

| | Negotiation Skills

The ladder of inference describes how a negotiator, or any decision maker, relies upon her personal knowledge, or observable data, up the ladder of inference to the … Read The Ladder of Inference: A Resource List

renegotiate salary

Renegotiate Salary to Your Advantage

| | Salary Negotiations

As we prepare to renegotiate salary, most of us intend to ask for as much as we can without antagonizing our employer. But we sometimes undervalue our … Read Renegotiate Salary to Your Advantage

conflict management

The Two Koreas Practice Conflict Management

| | Conflict Resolution

In August 2015, the decades-long conflict between South Korea and North Korea threatened to reach a breaking point. The causes of conflict between North and South go … Read The Two Koreas Practice Conflict Management

Negotiation Videos

Download Your Next Mediation Video

| | Teaching Negotiation

Use Video Examples to Teach Your Students to Become Better Mediators
Parties engaged in disputes are often unable to reconcile their differences alone, or fail to reach outcomes … Read Download Your Next Mediation Video

Selling the Deal to Outsiders

| | Business Negotiations

Business negotiations require intensity and focus. Unfortunately, the level of focus required to work through complex issues with our counterparts across the table often leads us to … Read Selling the Deal to Outsiders

labor negotiation strategies

Labor Negotiation Strategies

| | Win-Win Negotiations

No one likes strikes. They can be financially devastating to employers and employees alike. And because strikes inconvenience the public, whatever popular support striking workers gain may … Read Labor Negotiation Strategies

fairness in negotiation

Fairness in Negotiation

| | Negotiation Skills

Imagine that you and your business partner agree to sell your company. You end up getting an offer that pleases you both, so now you face the … Read Fairness in Negotiation

dealing with conflict

Consensus-Building Techniques

| | Dealing with Difficult People

Consensus-building techniques can help parties facing a group decision reach longer-lasting, more harmonious outcomes than resorting to an up-or-down vote. Several different approaches are available to parties … Read Consensus-Building Techniques

humor in business

Is Humor in Business Negotiation Ever Appropriate?

| | Negotiation Skills

Have you ever wondered if humor in business negotiation is appropriate, and when? We spoke with Alison Wood Brooks, O’Brien Associate Professor of Business Administration and Hellman … Read This Post