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These tips will help you prepare for business negotiations, including how to assess your interests and those of the other party, get your fair share while still exploring ways to “enlarge the pie,” and improve your best options. view post archive »
Conflicts with management or between coworkers and departments waste resources and undermine effectiveness. Managing conflict in an organization is no easy task. These tips on conflict management will help you determine the sources of conflict, and provide insights on how to build consensus. view post archive »
Conflict is inevitable. But individuals, organizations and communities can learn to handle disputes more effectively. These conflict resolution techniques, drawn from political, business and personal negotiations, can help you better resolve conflict in all areas of your life. view post archive »
In examining disasters like the Exxon Valdez oil spill and the shutdown of Three Mile Island, analysts discovered that even the most experienced executives can fail to work for their own best interests in times of crisis. Discover how skilled crisis negotiations beats mere damage control. view post archive »
These proven, effective dispute resolution methods for dealing with conflicts between organizations demonstrate how PON instructors put theory into practice. view post archive »
When tempers flare and anarchy threatens, an outside facilitation expert can increase the productivity of group negotiations. Discover how a facilitator can work with your group to first structure an agenda, then set and enforce consensus-building ground rules. view post archive »
Negotiation isn’t only for business. Discover how negotiation techniques can improve your family relationships, not only with your spouse and children, but also with other family and friends. view post archive »
Negotiations are at the heart of nearly every financial transaction, from buying a car to merging two companies, and to succeed in financial negotiations, you need strategies and skills to help you manage the competing interests and maximize value for both sides. view post archive »
Mediation is an informal, voluntary process to resolve conflicts that can be an alternative to litigation, a means of resolving workplace disputes, and a method for alleviating family conflicts. These PON tips suggest how mediation can work for you. view post archive »
Some academics argue that all communication between human beings is a type of negotiation, and that no one speaks to another unless he wants something. Negotiation is also the process of discussion and give-and-take between two or more disputants who seek to find a solution to a common problem. PON offers general tips and anecdotes on negotiation, ranging from the everyday discourse between parents and children, to the complex treaties between nations. view post archive »
Whether asking for a raise or buying a new car, personal negotiations require trading concessions without losing face. Honing your personal negotiation skills can motivate you to ask for what you need (and deserve) and get a more favorable outcome. view post archive »
Conflict Resolution (10)Dispute Resolution (12)Facilitation (5)Mediation (3)Negotiation (10)Copyright © 2008 - 2009 The President and Fellows of Harvard College.
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