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BATNA

BATNA

In negotiation, BATNA refers to your best alternative to a negotiated agreement, or the best outcome you can expect if you fail to reach agreement at the bargaining table with your counterpart. Articles explore the concept of one's BATNA as well as how to effectively identify your BATNA in negotiations and how to use this knowledge effectively in any type of negotiation, whether in business, international, or personal negotiations. View Posts 

Business Negotiations

Business Negotiations

A core leadership and management skill is the ability to negotiate effectively in a wide range of business contexts, including deal-making, employment discussions, corporate team building, labor/management talks, contracts, and handling disputes. View Posts 

Conflict Management

Conflict Management

Conflict management is the long-term management of disputes and conflicts, which may or may not lead to resolution. Long-term intractable international conflicts need to be managed, for example, even when there is no prospect of resolution. View Posts 

Conflict Resolution

Conflict Resolution

Conflict resolution is the process of resolving a dispute or a conflict by meeting at least some of each side’s needs and addressing their interests. Knowing how to manage and resolve conflict is essential for having a productive work life, and it is important for community and family life as well. Conflict resolution, or dispute resolution to use another common term, is a relatively new field, emerging after World War II. Scholars from the Program on Negotiation were leaders in establishing the field. View Posts 

Dealmaking

Dealmaking

The art of crafting deals through negotiations focused on an integrative, or value-creating process, rather than through a distributive or haggling process. Dealmaking includes the range of activities both at the bargaining table and away from it that seek to bring two or more parties together toward some common end, whether it is the sale of an asset, a vendor agreement, or a merger between corporations. The Program on Negotiation emphasizes integrative bargaining in its dealmaking literature and teaches methods and techniques from this school of thought in its executive education courses. View Posts 

Dispute Resolution

Dispute Resolution

Dispute Resolution generally refers to one of several different processes used to resolve disputes between parties, including negotiation, mediation, arbitration, collaborative law, and litigation. Dispute resolution is the process of resolving a dispute or a conflict by meeting at least some of each side’s needs and addressing their interests. Dispute resolution, or conflict resolution to use another common term, is a relatively new field, emerging after World War II. Scholars from the Program on Negotiation were leaders in establishing the field. View Posts 

International Negotiation

International Negotiation

Negotiating abroad requires the ability to meet special challenges and deal with the unknown. Even those experienced in cross-cultural communication can sometimes work against their own best interests during international business negotiations. Skilled negotiators know how to analyze each situation, set up negotiations in ways that are advantageous for their side, cope with cultural differences, deal with foreign bureaucracies, and manage the negotiation process to reach a deal. View Posts 

Mediation

Mediation

Mediation is a process of third-party involvement in a dispute. A mediator cannot impose an outcome but rather assists the disputing parties in reaching their own agreement. Mediation can be used in a wide range of disputes, including labor disputes, public policy disputes, disagreements among nations, family disputes, and neighborhood and community quarrels. View Posts 

Negotiation Skills

Negotiation Skills

Negotiation is the process of discussion between two or more disputants, who seek to find a solution to a common problem, one that meets their needs and interests acceptably. Learning to be a skilled negotiator can help you make deals, solve problems, manage conflict, and preserve relationships. Negotiation strategies, techniques and tips can be found in our Negotiation Newsletter and skills are taught in our Executive Education programs and graduate programs. View Posts 

Negotiation Training

Negotiation Training

Negotiation training refers to the range of activities and exercises you can undertake in order to improve or sharpen your negotiation skills. Featuring articles discussing the latest role-play simulations and field research, negotiation training will also publish articles on effective negotiation training for you and your organization as well as the research work of pioneers in the field of negotiation. View Posts 

Teaching Negotiation

Teaching Negotiation

Teaching negotiation includes such instructional areas such as deal setup and design, dispute resolution systems, arbitration, mediation, and meeting facilitation as well as the use of interactive role-play exercises, books, videos, training materials and role-play simulations designed around a specific negotiation skill or concept. The Program on Negotiation's educational resource center, known as the Teaching Negotiation Resource Center (TNRC), develops a wide-range of role-play simulations, interactive teaching exercises, books, videos, and scholarly papers devoted to the application of teaching negotiation and training negotiators. Materials in the TNRC cover negotiation-related issues in areas ranging from climate change to ethics. Many of the themes are substantive (e.g., environmental negotiations or business negotiations), some target specific sectors (e.g., health care industry), or address particular contexts (e.g., cross-cultural negotiation skills) while others are more process oriented (e.g., facilitation). View Posts 

Win-Win Negotiations

Win-Win Negotiations

Win-win negotiations are those negotiations in which each party walks away from the bargaining table having achieved its goals within the confines of an integrative, or value-creating, bargaining process rather than through a haggling, or distributive, bargaining process. Win-win negotiation is a principle feature of integrative bargaining and is promoted by the Program on Negotiation throughout its literature and research. View Posts 

Women and Negotiation

Women and Negotiation

The negotiation skills men and women use to achieve their goals at the bargaining table differ in subtle yet important ways. Women and negotiation explores the relationship between gender and negotiation style. Articles feature research involving gender and negotiation and how it can apply to improving your negotiation skills as well as showcasing the work of accomplished female negotiators in the field. View Posts