Speakers:
Melanie Lewis, Corporate Manager of Conflict Management and the Solutions Program Director for Coca-Cola Enterprises Inc.

Chuck Doran, mediator, trainer, ombudsman and founder of Mediation Works Incorporated (MWI)

In an effort to proactively address employee concerns, senior management at Coca-Cola Enterprises (CCE) approved a plan in 2000 to launch a comprehensive ADR program designed to assist every CCE employee to resolve disputes … read more »

Professor Menkel-Meadow’s talk will describe the cultural variations in restorative and transitional justice in a variety of post-conflict, post-dictatorship societies based on her research, interviews and teaching in these countries. She will focus on process variations and the importance of acknowledging differences in history, culture and political regime in designing restorative justice programs, whether oriented to “justice” (trials and prosecutions) … read more »

Alternative Dispute Resolution In-House: Mediation, Arbitration, or Med-Arb?

When faced with an in-house conflict, alternative dispute resolution or ADR can be invaluable to managers. The three most common ADR techniques are: mediation, arbitration, and med-arb. However, it can often be difficult to determine which method is best for your particular situation.

Here are four possible objectives you may have as a leader … read more »

In 2000, Coca-Cola Enterprises (CCE), seeing the surge in employee grievances and litigation in other companies, implemented a revolutionary dispute system they called SOLUTIONS to deal with its own internal disputes.

Dispute Systems Design, or DSD, is the process of identifying, creating, implementing, and evaluating an effective means of resolving conflicts within an organization.

CCE’s program consists of four parts and often … read more »

Playing for high stakes — in politics, business or everyday life — demands “breakthrough” negotiation, according to Michael Watkins, professor at the Harvard Business School, and Susan Rosegrant of the Kennedy School of Government at Harvard University. Their new book, Breakthrough International Negotiation: How Great Negotiators Transformed The World’s Toughest Post-Cold War Conflicts (San Francisco: Jossey-Bass, 2001; $39.95), presents a … read more »

For more than three decades, Professor Frank E. A. Sander has been a leader in the field of alternative dispute resolution. His publications and papers — widely used in law schools throughout the country — have been important contributions to the acceptance and growth of the field. One of his earlier papers put forth the notion of the multidoor courthouse, … read more »

Conflict within companies can be very costly, both in time and resources. Alternative Dispute Resolution, or ADR, may be helpful as you consider ways in which you can transition from conflict to productivity within your own organization.

The three most common ADR techniques are: mediation, arbitration, and med-arb. During mediation a neutral third party facilitates a discussion between disputants with the … read more »

PON 2006 Summer Fellows Anika Locke Binnendijk, Zev Eigen, Susan Hayward and Rachel Schiller

PON 2006 Summer Fellows will discuss their international projects:

Anika Locke Binnendijk (Fletcher School): Negotiation, Loyalty Shifts, and Nonviolent Strategy in the Serbian Otpor Movement to Oust Milosevic

Zev Eigen (MIT): Litigants’ Perceptions of Justice and Fairness in Mandatory Arbitration of Employment Disputes in the USA

Susan Hayward (Harvard Divinity … read more »

Speaker:
Professor Emeritus Frank Sander

Please join Professor Emeritus Frank Sander for the first Dispute Resolution Forum (DRF) of the 2006 - 2007 academic year.

Why are some jurisdictions so receptive to mediation and others so indifferent or even hostile to it? Can we develop some kind of metric (the MRI or Mediation Receptivity Index) to measure the extent to which a … read more »

The Summer 2006 issue of the HLS Alumni Bulletin featured a tribute to Professor Frank E. A. Sander on the occasion of his retirement written by Robert C. Bordone, the Thaddeus R. Beal Assistant Clinical Professor of Law and the director of the HLS Negotiation and Mediation Clinical Program. Professor Bordone’s full tribute is below:

When I first met and began … read more »