conflict resolution

How to Manage Conflict at Work

| | Conflict Resolution

A 62-year-old salesman believes he has convincing evidence that his boss passed him over for a promotion because of his age. What options does he have? He … Read How to Manage Conflict at Work

zone of possible agreement

How to Find the Zone of Possible Agreement (ZOPA) Between Friends

| | Negotiation Skills

Finding the zone of possible agreement in negotiations can be difficult, especially when dealing with friends and family. We all know people who have “alligator arms.” When … Read This Post

self fulfilling prophecy

When Conflict Becomes a Self-Fulfilling Prophecy

| | Negotiation Skills

When one party brings up the possibility of a lawsuit in a business dispute, the threat can become a self-fulfilling prophecy. Yet business negotiators often benefit from … Read When Conflict Becomes a Self-Fulfilling Prophecy

Successes & Messes: Broadening their views, rival telescope projects team up

| | Dispute Resolution

We might expect the masterminds behind giant telescopes to be better than most at seeing the big picture. But it was only recently that the leaders of … Read This Post

Negotiation in the News: How Congress got to “yes” on new banking rules

| | Dealmaking

It’s hardly news that in the U.S. Congress, bipartisan dealmaking has been virtually nonexistent for years. That’s why it was newsworthy when Democrats and Republicans came together … Read This Post

conflict management

Conflict Management: A Creative Approach to Breaking Impasse

| | Conflict Resolution

Suppose that you and your negotiating counterpart become deadlocked after exchanging a series of offers and counteroffers. With each of you anchored on very different positions, you … Read This Post

complex dealmaking

Teach Your Students to Manage Two Party and Multiparty Negotiations

| | Teaching Negotiation

Check Out Our Bestselling Two Party and Multiparty Negotiation Simulations
More than just the increased number of parties at the table, there are key differences in how negotiators … Read This Post

How to write a contract

How to Write a Contract that Lasts

| | Dealmaking

Joint ventures, strategic alliances, purchasing agreements, and other types of partnerships between organizations often begin with a great deal of promise—and a hefty amount of risk. Serious … Read How to Write a Contract that Lasts

negotiation training

Negotiation Training with Heart

| | Negotiation Training

In typical negotiation skills training, we are taught to get beyond our emotions and look at situations rationally. There’s merit to this approach, of course, as feelings … Read Negotiation Training with Heart

batna

A Bad BATNA for Modern Farmer Magazine

| | BATNA

In business negotiations, our mistakes sometimes end up affecting not only the current deal, but our best alternative to a negotiated agreement, or BATNA, in deals that … Read A Bad BATNA for Modern Farmer Magazine

negotiation training

Putting Negotiation Training to Work: The Limits of Lectures

| | Negotiation Training

Negotiation training lectures, like publications, are an excellent means of transmitting knowledge from an expert to a less knowledgeable audience.

I have attended many amazing lectures on a … Read This Post

Successes & Messes: Courtroom drama: An unscripted dispute over to Kill a Mockingbird adaptation

| | Conflict Resolution

This spring, the estate of Harper Lee, the deceased author of the classic American novel To Kill a Mockingbird, sued the producers of a Broadway stage adaptation … Read This Post