conflict management

Conflict Management: The Challenges of Negotiating Online

| | Conflict Resolution

Negotiation research suggests that e-mail often poses more problems than solutions when it comes to relationships, information exchange, and outcomes. Here is a case study of conflict … Read This Post

how to resolve conflicts

Teach Your Children How to Resolve Conflicts With This Book

| | Conflict Resolution

We’ve all been there. One kid wants it his way; the other wants it her way and an inevitable conflict ensues. Shouting, crying, and harsh words are … Read This Post

negotiation research

Negotiation Research on Organizational Approaches to Negotiating Systems

| | Negotiation Skills

While most negotiation research aims to sharpen individual managers’ skills, there is growing scholarly and professional interest in an organizational approach to negotiation.A systemic perspective evaluates the … Read This Post

Navigating Business Relationships Using Negotiation

Navigating Business Relationships Using Negotiation

| | Business Negotiations

A three-year dispute between Starbucks and Kraft Foods over distribution of Starbucks packaged coffee in grocery stores was resolved in 2013 when an arbitrator determined that Starbucks … Read This Post

negotiating

Negotiating with Millennials – How to Overcome Cultural Differences in Communication

| | Business Negotiations

Negotiation training often focuses on bridging gaps between negotiators with different styles, backgrounds, or objectives, but what about overcoming generational barriers in negotiation? Generational differences need not … Read This Post

meso negotiation

MESO Negotiation Strategies and Negotiation Techniques

| | Dealmaking

MESO negotiation techniques for negotiators include creating value at the bargaining table by identifying multiple proposals of equal value and presenting them to your counterpart simultaneously. By … Read This Post

win-win negotiations

Win-Win Negotiations: Should You Consider a Deal Sweetener?

| | Win-Win Negotiations

The following question was asked of Andrew Wasynczuk, MBA Class of 1953 and Senior Lecturer of Business Administration Harvard Business School in the Negotiation Briefings monthly “Ask … Read This Post

effective leadership techniques

Effective Leadership Techniques: Negotiating as an Agent

| | Leadership Skills

Following Joe Biden’s election as the next U.S. president, we revisit a 2014 Negotiation Briefings article, “When You’re Negotiating for Someone Else, Stay in the Deal,” about … Read This Post

contract negotiation

In Employment Contract Negotiation, “No Haggling” Isn’t the Answer

| | Dealmaking

Back in spring 2015, Ellen Pao, the former CEO of social networking and news website Reddit, revealed in an interview with the Wall Street Journal that her … Read This Post

negotiating with zoom

Running Simulations Online: Zoom Tips and Tricks

| | Teaching Negotiation

Negotiation simulations, while incredibly useful teaching tools, can be difficult to orchestrate logistically, especially with large groups of participants. Moving classes online has made running simulations even … Read Running Simulations Online: Zoom Tips and Tricks

integrative negotiation

Integrative Negotiation: Don’t Forget the Future When Negotiating

| | Negotiation Skills

A town government and a private fuel-oil company have a standing contract that they have renewed for several years in a row. The contract is again up … Read This Post

deception in negotiation

Why Is Sincerity Important? How to Avoid Deception in Negotiation

| | Conflict Resolution

Why is sincerity important at the bargaining table and how do negotiators avoid deception in negotiations? Your counterpart may not realize that her behavior is unethical, and … Read This Post