negotiation

Interest-Based Negotiation: In Mediation, Focus on Your Goals

| | Mediation

How can you get through to people who seem uninterested in finding common ground? How can you deal with seemingly irrational negotiators who use insults, threats, and … Read This Post

Now Available: Full Videos from the AI Negotiation Summit

| | Teaching Negotiation

On March 8 and 9, 2025, the Program on Negotiation (PON) convened leading practitioners and scholars on artificial intelligence (AI) and negotiation to present their cutting-edge research … Read This Post

Relationship in Negotiation

The Importance of a Relationship in Negotiation

| | Negotiation Training

At the negotiation table, what’s the best way to uncover your negotiation counterpart’s hidden interests? Build a relationship in negotiation by asking questions, then listening carefully. Even … Read The Importance of a Relationship in Negotiation

BATNA Analysis

BATNA Analysis Can Help You Avoid the Agreement Trap

| | BATNA

In both our personal and our business negotiations, “getting to yes” is typically the ultimate goal. Negotiation research and advice tend to focus on identifying the conditions … Read This Post

mediation techniques

Employee Mediation Techniques – Resolve Disputes and Manage Conflict with These Mediation Skills

| | Mediation

If you manage people, disputes will show up at your door. Here are some mediation techniques from the world of alternative dispute resolution to help you resolve … Read This Post

intercultural barriers

Solutions for Avoiding Intercultural Barriers at the Negotiation Table

| | Business Negotiations

Even with a common language and the best of intentions, business negotiators from different cultures face special challenges. Try these solutions for avoiding intercultural barriers when preparing … Read This Post

strategic business partner

5 Ways to Be a More Strategic Business Partner

| | Business Negotiations

If you’re looking to be a strategic business partner, you need to have your eyes and ears open at all times. … Read 5 Ways to Be a More Strategic Business Partner

dealing with difficult people

Dealing with Difficult People – Even When You Don’t Want To

| | Dealing with Difficult People

Dealing with difficult people is one of the most unpleasant challenges a negotiator can face. Here’s what to do when a demanding negotiating partner stands in the … Read This Post

Conflict Resolution in the Ebook Era

| | Conflict Resolution

New technologies bring new business models—and often, lawsuits follow. Various disputes involving ebooks in recent years highlight the need to approach negotiations carefully so that you can … Read Conflict Resolution in the Ebook Era

complex negotiations

At the Louvre, a Negotiation Campaign Paints a Fuller Portrait

| | Business Negotiations

A negotiation campaign, mounted by curators at the Louvre Museum to bring Leonardo da Vinci paintings to a major 2019 exhibit, proved incredibly complex but, ultimately, rewarding. … Read This Post

contingent contract

Try a Contingent Contract if You Can’t Agree on What Will Happen

| | Dealmaking

In negotiation, all the goodwill, trust, and cooperation you create can seem useless if you and your negotiating counterpart disagree about how future events may play out. … Read This Post

Power Asymmetry and Principal Agent Video

Power Asymmetry and the Principal Agent Problem

| | Teaching Negotiation

This video simulation on power asymmetry and principal agent dynamics by Professor Lawrence Susskind and Robert Wilkinson was designed to give students insights into the challenges surrounding … Read Power Asymmetry and the Principal Agent Problem