conflict resolution

What is Conflict Resolution, and How Does It Work?

| | Conflict Resolution

If you work with others, sooner or later you will almost inevitably face the need for conflict resolution. You may need to mediate a dispute between two … Read This Post

cultural differences in negotiation

Unlocking Cross-Cultural Differences in Negotiation

| | International Negotiation

Cross-cultural differences in negotiation can be particularly challenging. When people from different cultures negotiate, they often feel uncertain about how to act and confused by one another’s … Read This Post

right of first refusal

Right of First Refusal: A Potentially Win-Win Negotiation Tool

| | Business Negotiations

Looking for ways to get more value out of your sales negotiations? You may be able to do so by negotiating a right of first refusal. A … Read This Post

negotiator's dilemma

Managing the “Negotiator’s Dilemma” with Multiple Equivalent Simultaneous Offers

| | Negotiation Skills

There are two common perspectives on negotiation that can seem at odds, leaving negotiators to decide between these options. But one way around this negotiator’s dilemma is … Read This Post

taylor swift batna

Taylor Swift: Negotiation Mastermind?

| | BATNA

What should you do when a negotiation is crumbling? Some people redouble their efforts—conducting more research, holding longer meetings, and scraping together more financing. Others look around … Read Taylor Swift: Negotiation Mastermind?

dispute resolution

Dispute Resolution: The Advantages of a Neutral Third-Party Mediator

| | Mediation

In an article, “Beyond Blame: Choosing a Mediator,” Stephen B. Goldberg advised business negotiators involved in a dispute to seek out an interests-based mediator to assist both sides … Read This Post

collective bargaining negotiations

Collective Bargaining Negotiations and the Risk of Strikes

| | Negotiation Skills

Collective bargaining negotiations help level the playing field between individual employees and management by enabling employees to organize and find strength in numbers. But when collective bargaining … Read This Post

online mediation

Using E-Mediation and Online Mediation Techniques for Conflict Resolution

| | Mediation

Suppose you want to hire a mediator to help you resolve a conflict that you’re having with an individual or a company, but for various reasons, meeting … Read This Post

Communication in Negotiation

Communication in Negotiation: How Hard Should You Push?

| | Negotiation Skills

Communication in negotiation is a critical factor, especially when a counterpart might not be amenable to agreement. … Read This Post

sales negotiation

4 Sales Negotiation Traps—and How to Overcome Them

| | Business Negotiations

Whether you’re planning to put your home up for sale, trying to unload excess merchandise, or searching for new clients, there’s a good chance you’ll make your … Read This Post

negotiation team dynamics

Negotiation Team Dynamics: The Divide-and-Conquer Strategy

| | International Negotiation

Negotiation team dynamics can allow for a range of novel negotiation techniques, including the divide-and-conquer strategy. … Read This Post

negotiation techniques

Teach Your Students to Negotiate the Technology Industry

| | Teaching Negotiation

Technology is a pervasive feature of modern life, providing countless benefits ranging from new cancer treatments to smart phones. Especially since the onset of the COVID-19 pandemic, … Read This Post