door in the face

The Door in the Face Technique: Will It Backfire?

| | Dispute Resolution

Have you ever heard of the door in the face technique? In a classic and rather amusing study from 1975, Arizona State University professor Robert Cialdini and … Read The Door in the Face Technique: Will It Backfire?

change-of-control provision

Dear Negotiation Coach: Coping with a Change-of-Control Provision

| | Business Negotiations

We recently received a question regarding a change-of-control provision and how to move forward with potentially renegotiating a contract. We spoke with Faculty Chair, Program on Negotiation … Read This Post

conflict management

Conflict-Management Styles: Pitfalls and Best Practices

| | Conflict Resolution

People approach conflict differently, depending on their innate tendencies, their life experiences, and the demands of the moment. Negotiation and conflict-management research reveals how our differing conflict-management … Read This Post

types of conflict, conflict styles how to handle conflict

Conflict Styles and Bargaining Styles

| | Conflict Resolution

What type of bargainer are you? Many negotiation strategies are “one size fits all,” but our unique personalities and life experiences will shape how we carry out … Read Conflict Styles and Bargaining Styles

Price Anchoring

Price Anchoring 101

| | Negotiation Skills

Opening offers have a strong effect in price negotiations. The first offer typically serves as an anchor that strongly influences the discussion that follows. In research documenting … Read Price Anchoring 101

Importance of Negotiation in Business

The Importance of Negotiation in Business and Your Career

| | Business Negotiations

What are the essential ingredients to getting ahead in the workplace? Hard work, communication skills, and a generous dose of luck all play a role, of course. … Read This Post

International Negotiations: North and South Korea Talks Collapse

| | International Negotiation

On June 12, North Korea and South Korea were supposed to have met in Seoul to explore whether they could get beyond their decades-old divisions and forge … Read This Post

healthcare

High Stakes Negotiations in the Healthcare Industry

| | Teaching Negotiation

Teach Your Students to Negotiate One of the Most Critical Global Industries
With the COVID-19 pandemic devastating communities around the world, the acute importance of the healthcare industry … Read This Post

negotiation examples

10 Real-World Negotiation Examples

| | Negotiation Skills

Real-world negotiation examples can help us learn from the past and avoid repeating others’ mistakes. Here’s a recap of 10 real-world negotiation examples across government and industry … Read 10 Real-World Negotiation Examples

how to become a mediator

How Mediation Works When Both Parties Agree They Need Help Resolving the Dispute

| | Mediation

Negotiations have reached an impasse, but both sides agree on one thing: you need help resolving the dispute. You engage a neutral mediator to do just that. … Read This Post

negotiate via text

How to Negotiate via Text Message

| | American Secretaries of State Project, Negotiation Skills

Do you negotiate via text message? If you’re a young person early in your career, there’s a good chance you could easily pull up message strings full … Read How to Negotiate via Text Message

Collaborative negotiation examples

Collaborative Negotiation Examples: Tenants and Landlords

| | Negotiation Training

In the best of times, negotiators brim with resources, energy, and optimism, which inspire collaboration and creativity. In the worst of times, negotiators are so stressed and … Read This Post