Dispute Resolution in the Healthcare Industry: Social Capital Creation in Hospitals
Ariel Avgar, PON Graduate Research Fellow and PhD Candidate, Cornell University
Join PON Graduate Research Fellow Ariel Avgar for a discussion about dispute resolution in the healthcare industry.
Ariel Avgar’s dissertation, Treating Conflict: Dispute Resolution in the Healthcare Industry, examines outcomes associated with different dispute resolution practices in hospitals. He conducted an in-depth case study of a unique dispute resolution program initiated by the Federal Mediation and Conciliation Services in a large unionized hospital in Ohio.
The concept of “social capital” is used in the study of a wide variety of social phenomena, from educational disparities to international relations. Mr. Avgar proposes that social capital is, by definition, a negotiated form of capital. Providing empirical support for this proposition, his dissertation examines the relationship between specific types of organizational conflict and the creation of social capital in a hospital setting. Using survey data collected in a large Ohio hospital, the paper identifies key elements that account for variation in levels of social capital within hospital units.
Mr. Avgar holds a law degree from Hebrew University and has served as a law clerk for the President of the Israeli National Labor Court.
Bring your lunch — drinks and dessert provided.
