conflict management

Teach Your Students Dispute Resolution for Their Everyday Lives

| | Teaching Negotiation

Negotiation refers to the process of working out agreements that meet each party’s needs and address their interests. People negotiate all the time in their everyday lives: … Read This Post

contingent agreement

A Contingent Agreement Can Allow Negotiators to Agree to Disagree

| | Negotiation Skills

Negotiators often try to overcome their differences of opinion about how future events will unfold through persuasion techniques. A more fruitful approach might be to “bet” on … Read This Post

Negotiation Update: At Last, Illinois Lawmakers Agree on a Budget

| | Dispute Resolution

In negotiation, impasse isn’t necessarily a bad thing. If parties conclude they can’t get what they want from each other, it’s in their interest to walk away … Read This Post

Need Some Negotiating Help? In the future, ask your phone

| | Negotiation Skills

Today, many people use “virtual assistants,” such as the iPhone’s Siri or Amazon’s Alexa, to perform simple tasks and provide answers to straightforward questions. So-called chatbots, or … Read This Post

Negotiation Research You Can Use: When anger helps and hurts at the office

| | Negotiation Skills

Most of us dread displays of anger at work, whether we’re the aggrieved party, the target of someone’s wrath, or just an innocent bystander. But anger can … Read This Post

Negotiation in the news: When forging new partnerships, get the fit right from the start

| | Dealmaking

Organizations planning a merger need to come up with a concrete plan for ensuring they’ll mesh rather than clash. Facebook’s leaders and WhatsApp’s founders appeared to skip that … Read This Post

criminal plea bargain

A Criminal Plea Bargain Simulation

| | Daily, Negotiation Skills

The Teaching Negotiation Resource Center (TNRC) at PON offers hundreds of role simulations, from two-party, single-issue negotiations to complex multi-party exercises. State v. Huntley is a two-party … Read A Criminal Plea Bargain Simulation

conflict resolution

How to Manage Conflict at Work

| | Conflict Resolution

A 62-year-old salesman believes he has convincing evidence that his boss passed him over for a promotion because of his age. What options does he have? He … Read How to Manage Conflict at Work

zone of possible agreement

How to Find the Zone of Possible Agreement (ZOPA) Between Friends

| | Negotiation Skills

Finding the zone of possible agreement in negotiations can be difficult, especially when dealing with friends and family. We all know people who have “alligator arms.” When … Read This Post

self fulfilling prophecy

When Conflict Becomes a Self-Fulfilling Prophecy

| | Negotiation Skills

When one party brings up the possibility of a lawsuit in a business dispute, the threat can become a self-fulfilling prophecy. Yet business negotiators often benefit from … Read When Conflict Becomes a Self-Fulfilling Prophecy

Successes & Messes: Broadening their views, rival telescope projects team up

| | Dispute Resolution

We might expect the masterminds behind giant telescopes to be better than most at seeing the big picture. But it was only recently that the leaders of … Read This Post

Negotiation in the News: How Congress got to “yes” on new banking rules

| | Dealmaking

It’s hardly news that in the U.S. Congress, bipartisan dealmaking has been virtually nonexistent for years. That’s why it was newsworthy when Democrats and Republicans came together … Read This Post