Dealing with Difficult Employees directive leadership

Directive Leadership: When It Does—and Doesn’t—Work

| | Leadership Skills

These days, directive leadership tends to be out of fashion, with many experts promoting a more egalitarian management style. Yet directive leadership has its time and place, … Read This Post

Strategies to resolve conflict

Strategies to Resolve Conflict over Deeply Held Values

| | Conflict Resolution

In negotiation, when deeply held beliefs and principles are at stake, typical strategies to resolve conflict may fail, whether in family conflict scenarios or in business. These … Read This Post

win win bargaining

Win-Win Bargaining: Private Negotiation, Public Auction, or Both?

| | Business Negotiations

Win-win bargaining requires us to choose the right dealmaking process. News stories involving Amazon and Apple highlight the pros and cons of private negotiations, public auctions, and … Read This Post

alternative dispute resolution

What is Alternative Dispute Resolution?

| | Dispute Resolution

So, you’re stuck in a serious dispute, but you’re desperate to avoid the hassle and expense of a court case. You’ve heard about alternative dispute resolution but … Read What is Alternative Dispute Resolution?

power in negotiations

Power in Negotiation: How Effective Negotiators Project Power at the Negotiation Table

| | Negotiation Skills

Negotiating power generally comes from one of three sources, according to Northwestern University professor Adam D. Galinsky and New York University professor Joe C. Magee. … Read This Post

negotiation environment

The Right Negotiation Environment: Your Place or Mine?

| | Daily, Negotiation Skills

Everyone knows the three rules of real estate: “Location! Location! Location!” When it comes to making deals, choosing the right negotiation environment can be just as important. … Read This Post

sale sign in store window

The Anchoring Bias: Consumers, Beware!

| | Negotiation Skills

Retailers often take advantage of the anchoring bias when setting prices. As consumers, we need to be wary of seemingly “great deals” so that we can make … Read The Anchoring Bias: Consumers, Beware!

cross cultural

Cross Cultural Communication: Translation and Negotiation

| | International Negotiation

In previous international negotiation articles from cross cultural negotiation case studies, we have focused on how international negotiators can avoid cognitive biases and overcome cultural barriers. But … Read This Post

negotiation

Power in Negotiation: Examples of Being Overly Committed to the Deal

| | Dealmaking

When you’re more tightly bound to an agreement than your counterpart is, trouble could follow in negotiation. Manage your escalation of commitment—and level the playing field. … Read This Post

4 Negotiation Tips for Managing Conflict at the Bargaining Table

How to Deal with Threats: 4 Negotiation Tips for Managing Conflict at the Bargaining Table

| | Conflict Resolution

Sooner or later, every negotiator faces threats at the bargaining table. How should you respond when the other side threatens to walk away, file a lawsuit, or … Read This Post

Renegotiation

The NAFTA Renegotiation: Big Demands, Small Changes

| | Dealmaking

The NAFTA renegotiation that began in 2017 culminated in tweaks to the existing deal rather than the overhaul President Trump had sought. Here’s some lessons from the … Read This Post

Negotiation Techniques

Police Negotiation Techniques from the NYPD Crisis Negotiations Team

| | Crisis Negotiations

Few negotiators can imagine negotiation scenarios more stressful than the kinds of crisis negotiations the New York City Police Department’s Hostage Negotiation Team undertake. But police negotiation … Read This Post