mediation process

The Mediation Process and Dispute Resolution

| | Mediation

As compared with other forms of dispute resolution, mediation can have an informal, improvisational feel. Mediation can include some or all of the following six steps. … Read The Mediation Process and Dispute Resolution

negotiation

10 Negotiation Failures

| | Negotiation Skills

Here’s a list of 10 negotiation failures drawn from recent negotiations in the news—including deals that were over before they started and those that proved disastrous after … Read 10 Negotiation Failures

emotional expression

Negotiation Strategies: Emotional Expression at the Bargaining Table

| | Negotiation Skills

Most of the existing negotiation research on affect in negotiation has focused on emotional experience rather than on emotional expression. … Read This Post

umbrella agreement

What Is an Umbrella Agreement?

| | Dispute Resolution

Business negotiators tend to want the best of both worlds. When reaching an agreement, they want to pin down parties’ respective rights and responsibilities, but they also … Read What Is an Umbrella Agreement?

deceptive tactics in negotiation

Deceptive Tactics in Negotiation: How to Ward Them Off

| | Negotiation Skills

Deceptive tactics in negotiation can run rampant: parties “stretch” the numbers, conceal key information, and make promises they know they can’t keep. The benefits of negotiation in … Read This Post

Negotiating Salary

Negotiating Salary: Confronting the Gender Pay Gap

| | Salary Negotiations

In December 2014, leaks of data hacked from Sony Pictures revealed that when negotiating salary for their roles in the film American Hustle, actresses Jennifer Lawrence and Amy … Read This Post

Dealing with Difficult Personalities

Dealing with challenging negotiators

| | Dealing with Difficult People

Three research studies offer advice on how to cope with counterparts who display varying degrees of difficult behavior. … Read Dealing with challenging negotiators

Dealing with Difficult Employees directive leadership

Directive Leadership: When It Does—and Doesn’t—Work

| | Leadership Skills

These days, directive leadership tends to be out of fashion, with many experts promoting a more egalitarian management style. Yet directive leadership has its time and place, … Read This Post

paternal leadership, servant leadership theory

Paternalistic Leadership: Beyond Authoritarianism

| | Leadership Skills

What’s your first reaction to the concept of paternalistic leadership? If you’re new to the concept and from an individualistic culture, such as the United States, Canada, … Read Paternalistic Leadership: Beyond Authoritarianism

negotiation preparation

Negotiation Preparation Strategies

| | Business Negotiations

When an important negotiation is looming, “winging it” is never the answer. The best negotiators engage in thorough negotiation preparation. That means taking plenty of time to … Read Negotiation Preparation Strategies

Strategies to resolve conflict

Strategies to Resolve Conflict over Deeply Held Values

| | Conflict Resolution

In negotiation, when deeply held beliefs and principles are at stake, typical strategies to resolve conflict may fail, whether in family conflict scenarios or in business. These … Read This Post

mediation checklist

Mediation Checklist: 5 Questions to Ask When Hiring Mediators

| | Mediation

Are you hiring a mediator? When considering a potential mediator, create a mediation checklist and ask the following questions of those who have worked with him in … Read This Post