negotiation skills in business communication

Negotiation Skills in Business Negotiation and Status Consciousness

| | Business Negotiations

Before and during your negotiation, think about who you’ve chosen as a reference group against which you measure yourself. Did you select the group purely to enhance your … Read This Post

negotiation

In Negotiation, How Much Authority Do They Have?

| | Business Negotiations

While hammering out an agreement during negotiation, a mid-level manager offered a customer a significant price discount. When the discount failed to materialize, the customer sued. In … Read In Negotiation, How Much Authority Do They Have?

negotiation mistakes

In Business Negotiation, Set the Stage for Success

| | Negotiation Skills

In her book, The Art of Gathering: How We Meet and Why It Matters (Riverhead Books, 2018),Thrive Labs founder Priya Parker, a professional facilitator with a background … Read This Post

alternative dispute resolution examples

Alternative Dispute Resolution Examples: Restorative Justice

| | Dispute Resolution

Alternative dispute resolution examples often highlight relatively cheap, quick, and efficient alternatives to litigation, such as mediation. Within the criminal justice system, cases increasingly are being resolved … Read This Post

famous negotiators angela merkel negotiation style

Elements of Negotiation Style: Angela Merkel

| | International Negotiation

What is your negotiation style? Some negotiators command attention with bold opening statements and polished, persuasive presentations. Others prefer to watch carefully, listen closely, and gather information … Read Elements of Negotiation Style: Angela Merkel

Mediation

Teach Your Students to Take Their Mediation Skills to the Next Level

| | Teaching Negotiation

Mediation is a critical conflict resolution skill for students in a variety of fields: business, international relations, law, and public policy, to name a few. Once students … Read This Post

body language in negotiation

Using Body Language in Negotiation

| | Negotiation Skills

Negotiation experts typically advise us to meet with our counterparts in person whenever possible rather than relying on the telephone or Internet. As convenient as electronic media … Read Using Body Language in Negotiation

Ask A Negotiation Expert: The Surprising Benefits of Negotiating with Your Kids

| | Negotiation Skills

Discover how negotiating with your kids can strengthen relationships, improve communication, and teach valuable life skills. Learn expert strategies for navigating family conflicts effectively. … Read This Post

multi issue negotiations

Negotiation Research Says to Make Stronger First Offers in Multi-Issue Negotiations

| | Negotiation Skills

Research suggests how to frame your opening offer for maximum advantage in multi-issue negotiations. … Read This Post

anchoring

What is Anchoring in Negotiation?

| | Negotiation Skills

What exactly is anchoring in negotiation, and how does it play out at the bargaining table? Consider this anchoring bias example from Harvard Business School and Harvard … Read What is Anchoring in Negotiation?

integrative negotiation

Use Integrative Negotiation Strategies to Create Value at the Bargaining Table

| | Negotiation Skills

How can you uncover additional value, make useful trades, and put together a package that exceeds your party’s expectations? Here are four integrative negotiation strategies for value … Read This Post

negotiation BATNA

Take your BATNA to the Next Level

| | BATNA

If your current negotiation reaches an impasse, what’s your best outside option? Most seasoned negotiators understand the value of evaluating their BATNA, or best alternative to a … Read Take your BATNA to the Next Level