Conflict Resolution: Ted Kennedy and the Art of Collaboration
In our politically charged era, most Americans—Republicans, Democrats, and Independents alike—seem to be able to agree on one thing: in recent years, Congress has been a poor … Read This Post
Dealmaking: Bank of America’s Game of Chicken
What’s the difference between an effective bluff and an ineffective one? Last year’s financial meltdown offered an example of each. In last month’s issue, we described how … Read Dealmaking: Bank of America’s Game of Chicken
In Business Negotiations, Restraint Can Be Key—Even in High Fashion
When employees leave an unsatisfying job, the feeling of relief they feel sometimes motivates them to explain their decision to whomever will listen. But that tendency can … Read This Post
Negotiation Skills: A Failure to Communicate
Question: I’ve just finished reading the recent book No One Would Listen: A True Financial Thriller (Wiley, 2010) by Harry Markopolos, the whistle-blower in the Bernard Madoff … Read Negotiation Skills: A Failure to Communicate
To harness your power, consider a coalition
On June 27, members of the so-called Gang of Eight took to the floor of the U.S. Senate to make their final arguments for the sweeping immigration … Read To harness your power, consider a coalition
Lawyers in Mediation and the Mediation Process
How does the presence of lawyers affect the process of mediation? You might guess that when one or both sides bring an attorney to a mediation, the … Read Lawyers in Mediation and the Mediation Process
Conflict Management: The Lasting Influence of Emotions
Psychologists have long known that an emotion triggered in one realm—anger over an argument at home, for example—can affect how we behave in a subsequent situation, including … Read This Post
Thanks to Keen Negotiation Skills, the Carolinas Avoid a Border Dispute
Due to the frequency of their border disputes, the United States can at times seem not so united. The states of Georgia and Tennessee are currently embroiled … Read This Post
To Close an International Negotiation, Obama Tries a Domestic “Work-Around”
As he entered his second term in office, President Obama set a goal of taking concrete steps to address global climate change. A global agreement on the … Read This Post
Negotiation Skills: Are You Sure You’re Sharing?
If you’ve ever been annoyed by a negotiation counterpart who can’t seem to remember your interests and priorities, it could be that your communication skills, not his … Read This Post
Conflict Resolution: When Forgiveness Seems Elusive
In the aftermath of events ranging from the Catholic Church’s child sexual abuse scandal to the 1994 Rwandan genocide, victims have received apologies from those who caused … Read This Post
For Bank of America, Dealmaking to Turn the Page
Negotiation often marks a new beginning: of a partnership, a project, or employment relationship. At other times, the goal of dealmaking is as much about reaching an … Read For Bank of America, Dealmaking to Turn the Page