Negotiation research you can use: Message received: Smartphones and negotiation don’t mix

By on

Article Excerpt

You’ve probably grown accustomed to seeing people not-so-discreetly checking messages on their smartphones or laptops during meetings. Maybe you’ve even been guilty of this yourself.
Paying more attention to a phone than to the person in front us is clearly rude in most situations. Could it also affect how well we negotiate? Researchers Aparna Krishnan and

You have reached a subscribers-only page for accessing the archive of Negotiation Briefings. A username and password are required. Not yet a subscriber? Wait till you see all that you’ve been missing. Why not start your subscription to Negotiation Briefings right now!


Learn how to deal with difficult people and problems in our three-day Negotiation and Leadership course, held September 15–17 in Cambridge, Massachusetts. Visit to find out more.

Download the NEW Negotiation Briefings Special Report, “Negotiation Strategies for Women: Secrets to Success,” by visiting


Dissolving business partnerships

Anger and sadness in negotiation