Ask A Negotiation Expert: How Conversational Receptiveness Might Bridge Our Divide

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Article Excerpt

In the United States and elsewhere, people with very different worldviews on politics seem hopelessly and dangerously divided. A skill called “conversational receptiveness,” which involves using certain language to show you’re willing to thoughtfully engage with opposing views, can help lessen tensions, write researchers Michael Yeomans of Imperial College London, Julia Minson of Harvard Kennedy

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