Dispute Resolution

Union Strikes and Dispute Resolution Strategies

| | Dispute Resolution

When a conflict looms, it can be tempting for each side to try to make unilateral decisions on key issues because of the belief that negotiations with … Read Union Strikes and Dispute Resolution Strategies

negotiation skills

Top 10 Negotiation Skills You Must Learn to Succeed

| | Negotiation Skills

Increasingly, business negotiators recognize that the most effective bargainers are skilled at both creating value and claiming value—that is, they both collaborate and compete. The following 10 … Read This Post

relationship building

The Importance of Relationship Building in China

| | International Negotiation

Although most Americans treat those they know differently than they treat strangers, Chinese relationship building towards insiders and outsiders tends to be more extreme than in the … Read The Importance of Relationship Building in China

exploding offer

Dear Negotiation Coach: Dealing with an Exploding Offer

| | Negotiation Skills

An exploding offer is one with a time limit, which you’ll often find in the job market as employers are looking to hire quickly and may also … Read This Post

negotiate via text

How to Negotiate via Text Message

| | American Secretaries of State Project, Negotiation Skills

Do you negotiate via text message? If you’re a young person early in your career, there’s a good chance you could easily pull up message strings full … Read How to Negotiate via Text Message

international negotiation

Top International Negotiation Examples: Apple’s Apology in China

| | International Negotiation

In one of the top examples of international negotiation in April 2013, Apple CEO Timothy D. Cook made the unusual move of apologizing to Chinese customers for … Read This Post

Negotiating with Kids

Dear Negotiation Coach: What is the Secret to Negotiating with Kids Successfully?

| | Win-Win Negotiations

If you’ve ever tried negotiating with kids, you know that you don’t always feel like you have the upper hand. One expert weighs in. … Read This Post

distributive negotiation

Teach by Example with These Negotiation Case Studies

| | Teaching Negotiation

Negotiation case studies use the power of example to teach negotiation strategies. Looking to past negotiations where students can analyze what approaches the parties took and how … Read This Post

10 Hard-Bargaining Tactics to Watch Out for in a Negotiation

| | BATNA

Some negotiators seem to believe that hard-bargaining tactics are the key to success. They resort to threats, extreme demands, and even unethical behavior to try to get … Read This Post

dealing with conflict

Consensus-Building Techniques

| | Dealing with Difficult People

Consensus-building techniques can help parties facing a group decision reach longer-lasting, more harmonious outcomes than resorting to an up-or-down vote. Several different approaches are available to parties … Read Consensus-Building Techniques

Sales Negotiation

Sales Negotiation Techniques

| | Business Negotiations

In sales negotiations, making the first offer is often a smart move. The first offer can anchor the discussion that follows and can have a powerful effect … Read Sales Negotiation Techniques

cultural conflicts

Lessons Learned from Cultural Conflicts in the Covid-19 Era

| | Conflict Resolution

During the height of the Covid-19 pandemic, new types of conflict arose. People would argue on Facebook or Twitter about whether stay-at-home orders had gone too far. … Read This Post