sunk costs

Negotiation in Business: Ignore Sunk Costs

| | Business Negotiations

Think about what your house, condominium, or some other valuable asset might be worth in today’s market. Did the price you paid for it affect your answer? … Read Negotiation in Business: Ignore Sunk Costs

anchoring effect

An Example of the Anchoring Effect

| | Negotiation Skills

People tend to irrationally fixate on the first number put forth in a negotiation—the anchor—no matter how arbitrary it may be. Even when we know the anchor … Read An Example of the Anchoring Effect

agreement

Overcoming Barriers to Agreement: How Dell Computer’s BATNA Informed Its Privatization Negotiations

| | BATNA

In negotiation, your best source of power typically is your “best alternative to a negotiated agreement,” or BATNA. By cultivating appealing options away from the table, you … Read This Post

negotiation

How to Create Value at the Negotiation Table: Strategies for Creating Win-Win Negotiations

| | Negotiation Skills

While you might choose many processes for conducting your negotiations, we recommend the following three steps of a mutual-gains approach to negotiations: … Read This Post

crisis negotiations

Leadership Styles in Crisis Negotiations

| | Leadership Skills

Since the start of the global economic recession in 2008, few issues have proven as explosive as the Greek debt crisis. The Greek government’s commitment to repay … Read Leadership Styles in Crisis Negotiations

negotiate online

How to Negotiate Online

| | Negotiation Skills

International negotiators are often faced with the problem of how to overcome cultural barriers to communication. When you communicate in person, social norms – including body language, … Read How to Negotiate Online

BATNA

What to Do When Your BATNA is Not Good Enough

| | BATNA

The following question was featured in the “Ask the Negotiation Coach” section of the Negotiation Briefings newsletter, April 2010 issue. Question: What should I do when a … Read What to Do When Your BATNA is Not Good Enough

negotiation

Negotiation Strategies: Bernie Sanders’ Pragmatic Approach to Negotiating in the Senate

| | Dealing with Difficult People

When dealing with difficult people, we tend to expect them to be rigid negotiators who will walk away if they don’t get everything they want. But a … Read This Post

conflict management

New Conflict Management Skills: Understand How to Resolve “Hot Conflicts”

| | Business Negotiations

Negotiating effectively with colleagues can be more challenging than dealing with outsiders. Conventional wisdom advises addressing team conflict by staying focused on tasks and avoiding relationship issues. … Read This Post

conflict resolution

Conflict Resolution and Opportunities for Mutual Gains in Negotiation

| | Conflict Resolution

Poor communication explains many of our negotiation mistakes, write Roger Fisher, William Ury, and Bruce Patton in Getting to Yes, their landmark book. Here are four negotiation … Read This Post

negotiation

Business Negotiation Skills: Fairness at the Negotiation Table

| | Business Negotiations

Negotiation research sheds light on negotiator expectations of fairness and equality in negotiations. The negotiation skills advice contained here can help business negotiators more effectively craft agreements … Read This Post

negotiation

Communicate Your Interests Behind the Deal

| | Mediation

As integrative negotiations students know well, focusing on interests in negotiation has proven to be the most reliable way to create value and resolve conflicts. Experience indicates … Read Communicate Your Interests Behind the Deal