In Business Disputes, Conflict Resolution Styles Can Make All the Difference
Business disputes don’t have to be antagonistic. Nor does litigation need to be the go-to method of solving conflicts. Thoughtful negotiation can often often result in an … Read This Post
For Hollywood Writers, a Heavily Negotiated Business Contract
In its negotiations for a new business contract with entertainment companies back in 2017, the Writers Guild of America (WGA) delivered at the bargaining table what many … Read This Post
Dear Negotiation Coach: Assessing Good Negotiation Skills
One way to improve your negotiation outcomes is to review your past negotiations. Even if you already have good negotiation skills, there are always areas where you … Read This Post
Dealing with Difficult People and Unethical Negotiation Tactics
The fallout from unfair and ill-advised negotiated agreements can reverberate for years to come, as the City of Miami learned from its 2009 stadium deal with former … Read This Post
Ask the Negotiation Coach: Questioning Negotiation Dialogue
A common question around negotiation dialogue is how to elicit information from a counterpart. Here’s one such question from a reader:
I’ve been told that learning information about … Read This Post
Dear Negotiation Coach: Find Out How To Resolve Conflict By Addressing Dignity Concerns
Dignity violations can often be found at the core of interpersonal conflicts, according to Dr. Donna Hicks, an associate at Harvard’s Weatherhead Center for International Affairs. The … Read This Post
Dear Negotiation Coach: Is There Promise in Online Negotiation?
In this edition of Dear Negotiation Coach, Harvard Business School professor Max H. Bazerman describes how online negotiation could increase efficiency and trust in many realms.
In-person negotiations … Read This Post
Adapting the BATNA for International Cultural Differences
The BATNA (best alternative to a negotiated agreement) concept, popularized by Roger Fisher, William Ury, and Bruce Patton in their book Getting to Yes (Penguin Books, third … Read This Post
Dear Negotiation Coach: How Can You De-bias Job Negotiations?
In many organizations, policies and systems perpetuate gender and racial discrimination and inequality, including higher pay for white men as compared to others for the same work. … Read This Post
Negotiation Research You Can Use: Moving from In-Person to Online Mediation
Laptops, smartphones, databases, and project-management software have become common tools of the negotiation trade. Meanwhile, even as online dispute resolution has risen in popularity, online mediation remains … Read This Post
Collaborative Negotiation with Competitors
In the business world, companies often work so hard to outperform their direct competitors that they overlook opportunities to meet their goals through collaborative negotiation. Several negotiations … Read Collaborative Negotiation with Competitors
Managing Negotiators? Avoid 3 Common Negotiation Mistakes
In 2019, face-to-face meetings between then U.S. president Donald Trump and North Korean leader Kim Jong-un, held in Hanoi, Vietnam, came to an abrupt end after Kim … Read This Post