BATNA

When Lose-Lose is the Best Alternative to a Negotiated Agreement (BATNA)

| | Mediation

As the famous tale “The Gift of the Magi” illustrates, sometimes the best outcomes in negotiated agreements is a lose-lose situation for both parties. … Read This Post

Alternative Dispute Resolution

Alternative Dispute Resolution In-House: Mediation, Arbitration, or Med-Arb?

| | Daily, Dispute Resolution

The three most common alternative dispute resolution techniques are mediation, arbitration, and med-arb. However, it can often be difficult to determine which method is best for your particular … Read This Post

Persuasion

Building Coalitions: Apple and the Art of Persuasion

| | Negotiation Skills

Whether you have one of its ubiquitous products or even its rivals offerings, you most certainly have heard of Apple, the United States electronics giant whose phoenix-like … Read This Post

dealmaking

Dealmaking: Relationship Rules for Dealmakers

| | Dealmaking

Here are some concrete guidelines for fostering a strong relationship between deal making partners, drawn from The Global Negotiator: Making, Managing, and Mending Deals Around the World … Read Dealmaking: Relationship Rules for Dealmakers

dispute resolution

Dispute Resolution, NHL style

| | Dispute Resolution

The deal suggests a valuable way for business negotiators in all realms to break through thorny disputes: expand your focus by looking for tradeoffs that cut across … Read Dispute Resolution, NHL style

business negotiations

Emotion and the Art of Business Negotiations

| | Business Negotiations

The sale of Picasso’s works by his heirs is fraught with negative emotion. How do negative emotions impact negotiation and behavior at the bargaining table? This article … Read Emotion and the Art of Business Negotiations

Negotiation in Business

Negotiation in Business Without a BATNA – Is It Possible?

| | BATNA

In a negotiation scenario, you always have a best alternative to a negotiated agreement. Negotiation research and negotiation strategy helps negotiators find their BATNA, leverage it at … Read This Post

negotiation skills

Developing Negotiation Skills for Integrative Negotiations – Does Personality Matter?

| | Negotiation Skills

Imagine that after some negative experiences at the bargaining table or if you are frustrated in your efforts to improve your negotiation skills, you’ve started to worry … Read This Post

stress at the bargaining table

How to Mitigate Stress at the Bargaining Table

| | Business Negotiations

Conventional wisdom, not to mention the popularity of no-haggle car buying, suggests that many people anticipate important negotiations with the same dread they reserve for root canals. … Read How to Mitigate Stress at the Bargaining Table

negotiating strategies

Negotiating Strategies for Navigating Sensitive Topics

| | Negotiation Skills

When devising negotiating strategies, some topics seem off-limits: difficult to bring up and perhaps impossible to resolve. Consider the following anecdotes:
– In the process of negotiating an … Read This Post

negotiation skills

Negotiation Skills from the World of Improv for Conflict Management

| | Negotiation Skills

A Q&A with Michael Wheeler, author of The Art of Negotiation: How to Improvise Agreement in a Chaotic World. … Read This Post

negotiation pace

Pick the Right Negotiation Pace

| | Daily, Negotiation Skills

People operate at different speeds at the bargaining table. This is called their negotiation pace. Suppose that one bargainer is impatient, gritting her teeth and thinking, “Cut … Read Pick the Right Negotiation Pace