communication breakdowns

Communication Breakdowns: When All We Can See is Red

| | Dealing with Difficult People

Miscommunication often leads to impasse in negotiation. When we don’t understand what the other party wants, we can grow frustrated by their perceived lack of cooperation with … Read This Post

batna

Negotiation as Your BATNA: The Syrian Civil War and Crisis Negotiations

| | BATNA

Sometimes your best alternative to a negotiated agreement (BATNA) is realizing that the negotiation itself is worth the risk. Back in May 2012, the United States and … Read This Post

winner's curse

Beware the Winner’s Curse in Auctions

| | Business Negotiations

In 2017, Amazon announced it was taking bids from cities interested in being the site of its second headquarters, known as HQ2. The online behemoth said it … Read Beware the Winner’s Curse in Auctions

how to negotiate pay, discussing salary at work, How to Ask for a Salary Increase, Salary Negotiations

Salary Negotiations in the Era of Fair-Pay Laws

| | Business Negotiations

In recent years, some U.S. states have passed fair-pay laws that affect salary negotiations in the workplace. California, for example, passed a law in 2015 that requires … Read Salary Negotiations in the Era of Fair-Pay Laws

vividness bias

Negotiators: Resist Vividness Bias in Negotiations

| | Salary Negotiations

Vividness bias is the tendency to overweight the vivid and prestigious attributes of a decision, such as salary or an employer’s status, and underweight less impressive issues, … Read This Post

union negotiations

Union Negotiations Show How to Bring Reluctant Parties to the Table

| | Business Negotiations

On April 24, 2013, an eight-story building in Bangladesh known as Rana Plaza collapsed, killing 1,134 people, many of them low-wage garment workers who made goods for … Read This Post

conflict in the workplace

Four Ways to Manage Conflict in the Workplace

| | Business Negotiations

Samantha was livid. While making a presentation during a meeting that both attended, Brad, a newcomer in her department, had shared some slides during a presentation that … Read Four Ways to Manage Conflict in the Workplace

confidence in negotiation

How to Portray Confidence in Negotiation So You Don’t Look Desperate

| | Negotiation Skills

In our negotiations, we all regularly cope with counterparts who try too hard—such as salespeople who pester us with phone calls or show up at our office … Read This Post

hardball strategy

How to Deal with a Hardball Strategy When You Have a Weak BATNA

| | BATNA

In negotiation, visions of collaborating to create new sources of value can quickly evaporate when the other party engages in a hardball strategy—such as penalizing us financially, … Read This Post

International Bargaining

How To Create a Better Deal in International Bargaining Situations

| | International Negotiation

On April 19, 2013, after what was undoubtedly an intensive series of international bargaining and negotiation sessions, Toyota announced that it would begin manufacturing its Lexus luxury … Read This Post

Business Negotiations Two negotiation experts high-fiving over a laptop.

15 Top Business Negotiations

| | Dealmaking

Looking for negotiation examples in business to learn from—both mistakes to avoid and best practices? Here’s a list of 15 notable business negotiations from recent years. … Read 15 Top Business Negotiations

Value Creation in Negotiation handshake

Negotiation Ethics in Business: Avoid Common Traps

| | Negotiation Skills

We may think our negotiation ethics in business are above reproach, but all of us are susceptible to engaging in unethical negotiation tactics—sometimes without realizing it. Here’s … Read This Post