Negotiation Skills: Are You Sure You’re Sharing?
If you’ve ever been annoyed by a negotiation counterpart who can’t seem to remember your interests and priorities, it could be that your communication skills, not his … Read This Post
Conflict Resolution: When Forgiveness Seems Elusive
In the aftermath of events ranging from the Catholic Church’s child sexual abuse scandal to the 1994 Rwandan genocide, victims have received apologies from those who caused … Read This Post
For Bank of America, Dealmaking to Turn the Page
Negotiation often marks a new beginning: of a partnership, a project, or employment relationship. At other times, the goal of dealmaking is as much about reaching an … Read For Bank of America, Dealmaking to Turn the Page
Negotiating the Israeli-Palestinian Conflict: Track Two Diplomacy in the Past, Present and Future
The Middle East Negotiation Initiative at the Program on Negotiation is pleased to present a public talk by Dr. Yair Hirschfeld on September 19th. Dr. Hirschfeld, who … Read This Post
Conflict Management: When Do “Sacred” Issues Keep Negotiators Apart?
At some point or another, most negotiators claim that a certain issue is a deal breaker.If you’re trying to sell your business, for instance, you might walk … Read This Post
In Tense International Negotiations, Secrecy and Neutrality Can Be Key
It was a grim and tense backdrop for negotiation. After Malaysia Airlines Flight 17 was senselessly shot down over eastern Ukraine on July 17, pro-Russian separatists faced … Read This Post
Negotiation research you can use: Anger, sadness, and sacred issues
We’ve seen that people whose sacred, or morally significant, values are threatened tend to react with strong emotions that make them uncompromising. In a new study published … Read This Post
Conflict Management Skills and Techniques: The Benefits of Taking Your Dispute Public
Given the frequency with which companies air their private grievances, there must be an upside to going public, right?
In fact, there are several.
First, once you’ve threatened to … Read This Post
In Dispute Resolution, A Tale of Two Arthurs
In the business world, long-term loyalty to a CEO is supposed to be a good thing. For New England supermarket chain Market Basket, however, employees’ reverent appreciation … Read In Dispute Resolution, A Tale of Two Arthurs
Conflict Management Techniques: Should You Take Your Dispute Public?
To turn up the heat on opponents, negotiators sometimes advertise their grievances.
Here’s negotiation skills advice on when it’s a good idea to be vocal—and when to keep … Read This Post
How to Deal When the Going Gets Tough
Most business negotiators understand that by working collaboratively with their counterparts while also advocating strongly on their own behalf, they can build agreements and longterm
relationships that benefit … Read How to Deal When the Going Gets Tough
At the Office, Conflict Management is Key
In the workplace, misunderstandings, power struggles, and stress can cause conflict to fester and take a toll on productivity. The best organizations put in place conflict management … Read At the Office, Conflict Management is Key