From “You’re fired!” to “Let’s talk it out”

By negotiating job terminations, you can improve outcomes for all sides.

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Article Excerpt

On October 15, 2012, Citigroup CEO Vikram Pandit walked into the office of the bank’s chairman, Michael E. O’Neill, expecting a routine meeting and perhaps some words of praise. The day before, Citigroup had released a favorable earnings report that suggested the bank was beginning to rebound from the financial crisis. Citi had received a

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Enhance your negotiating ability in one of the Program on Negotiation’s upcoming Executive Education Seminars. Visit www.executive.pon.harvard.edu to find out more about “Negotiation and Leadership: Dealing with Difficult People and Problems” and our one-day Author Sessions, including “The Odd Couple: Capturing the Power of Reason and Emotions in Your Negotiations.”

Download the Negotiation Special Report “International Negotiations: Cross-Cultural Communication Skills for International Business Executives” by visiting www.pon.harvard.edu/free-reports

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