ethical negotiation behavior

Tired of Liars? Promote More Ethical Negotiation Behavior

| | Negotiation Skills

Promoting ethical negotiation behavior is one of the steps we can take to reduce the odds that someone will try to deceive us, and is likely to … Read This Post

people with masks

Ask A Negotiation Expert: How Conversational Receptiveness Might Bridge Our Divide

| | Negotiation Skills

In the United States and elsewhere, people with very different worldviews on politics seem hopelessly and dangerously divided. A skill called “conversational receptiveness,” which involves using certain … Read This Post

Video Negotiation

The Hidden Pitfalls of Video Negotiation

| | Negotiation Skills

It used to be that when negotiating counterparts were located far apart, one side or the other would need to get in a car, train, or plane … Read The Hidden Pitfalls of Video Negotiation

negotiation mistakes

Negotiation Mistakes: When Fear of Impasse Leads to Bad Deals

| | BATNA

Experienced negotiators understand that they should reject any deal on the table that is inferior to their best alternative to a negotiated agreement, or BATNA. At an … Read This Post

negotiation goals

When Our “Principles” Crash up Against our Negotiation Goals

| | Dealing with Difficult People

It’s not uncommon for us to get caught up in the “principle” of a negotiation, and forget all about our negotiation goals. Here is a cautionary tale … Read This Post

team negotiation facilitative leadership

Fostering Constructive Conflict in Team Negotiation

| | Conflict Resolution

Conflict can, indeed, be an asset in team negotiation and decision- making, but only if it’s managed constructively. … Read This Post

qualities of a good mediator

The Qualities of a Good Mediator: Abrasiveness?

| | Mediation

Is abrasiveness one of the qualities of a good mediator? That’s the question posed by to Francesca Gino, Tandon Family Professor of Business Administration at Harvard Business … Read The Qualities of a Good Mediator: Abrasiveness?

anchoring effect

How Timing Can Influence the Anchoring Effect

| | Dealmaking

Back on July 11, 2000, we were offered an excellent case study on the anchoring effect when U.S. president Bill Clinton welcomed Israeli Prime Minister Ehud Barak … Read How Timing Can Influence the Anchoring Effect

collaborative leadership

How Collaborative Leadership Helped Former Competitors Profit

| | Business Negotiations

Industry rivals need to strike a balance between maximizing profits through competition and cooperating on ways to strengthen their market. Become overly competitive, and they risk fostering … Read This Post

online dispute resolution

Using Online Dispute Resolution and E-Mediation to Resolve Workplace Conflict

| | Conflict Resolution

When their employees get into disagreements with one another, managers have various ways of coping. For example, they can try to mediate the dispute themselves; they can … Read This Post

threats in negotation

Threats in Negotiation: When and How to Make Effective Threats

| | Negotiation Skills

What should you do when the other party won’t give you what you want in negotiation? Many negotiating tactics are available: Offer multiple proposals to find out what … Read This Post

ways to avoid conflict

Madeleine Albright’s Ways to Avoid Conflict In Negotiation: First, Put Yourself In Their Shoes

| | Conflict Resolution

When parties can trade on their preferences across different issues, they reduce the need to haggle over price and percentages. But are there ways to avoid conflict … Read This Post