Online Mediation

Online Mediation: A Work in Progress

| | Mediation

Online mediation became commonplace during the pandemic, but remains understudied in comparison to in-person mediation. As this mode of practice evolves, two researchers examine its pros and … Read Online Mediation: A Work in Progress

Conflict Styles: From Avoidance to Collaboration

| | Conflict Resolution

Stuck in a protracted conflict? A better understanding of common conflict styles, based on the Thomas-Kilmann Conflict Mode Instrument, could lead to a breakthrough. … Read Conflict Styles: From Avoidance to Collaboration

cultural barriers

Dealing with Cultural Barriers in Business Negotiations

| | Business Negotiations

If you negotiate regularly on the job, you probably have engaged in multiple business negotiations with counterparts from other cultures. Negotiating across cultural barriers can significantly expand … Read This Post

causes of conflict

Causes of Conflict: When Taboos Create Trouble

| | Conflict Resolution

Among the many causes of conflict, taboo issues that arise in negotiation and other realms can be difficult to address. Here’s how to identify and broach these … Read Causes of Conflict: When Taboos Create Trouble

conflict management

Conflict Management Skills When Dealing with an Angry Public

| | Conflict Resolution

When negotiators get along well, creative problem solving is easy. When they become upset, however, they seem to forget everything they know about finding joint gain, to … Read This Post

Women Negotiators

Challenges Facing Women Negotiators

| | Leadership Skills

Historically, women have faced significant hurdles in employment negotiations. Here’s what we know about these barriers, plus strategies leaders can use to improve fairness in the workplace. … Read Challenges Facing Women Negotiators

case study of conflict management

A Case Study of Conflict Management and Negotiation

| | Conflict Resolution

In this case study of conflict management, the Program on Negotiation offers advice drawn from negotiation research about forming negotiating teams and avoiding conflicts within teams and … Read This Post

anchoring effects

For Sellers, The Anchoring Effects of a Hidden Price Can Offer Advantages

| | BATNA

Imagine yourself in a dilemma that only a privileged few get to experience: You’ve fallen in love with a dazzling, one-of-a-kind home that’s on the market, but … Read This Post

cross-cultural communication in business

Cross-Cultural Communication in Business Negotiations

| | International Negotiation

When preparing for cross-cultural communication in business negotiations, we often think long and hard about how our counterpart’s culture might affect what he says and does at … Read This Post

Civic mindset

Deceptive Tactics in Negotiation

| | Business Negotiations

Men are more likely to endorse deceptive tactics in negotiation than women are, a research study reveals. But it would be a mistake to read too much … Read Deceptive Tactics in Negotiation

negotiation advice

Negotiation Advice: When to Make the First Offer in Negotiation

| | Negotiation Skills

When or when not to make the first offer in negotiations is a question many expert negotiators ask themselves when approaching business negotiations, real estate transactions, or … Read This Post

conflict negotiation

Four Conflict Negotiation Strategies for Resolving Value-Based Disputes

| | Dispute Resolution

In many negotiations, both parties are aware of what their interests are, and are willing to engage in a give-and-take process with the other party to come … Read This Post