conflict management

Conflict Management Skills When Dealing with an Angry Public

| | Conflict Resolution

When negotiators get along well, creative problem solving is easy. When they become upset, however, they seem to forget everything they know about finding joint gain, to … Read This Post

negotiation techniques

Negotiation Techniques: The First Offer Dilemma in Negotiations

| | Dealmaking

The first offer dilemma in negotiations – should you make the first offer? Few questions related to negotiation techniques and negotiation strategies have yielded more academic attention … Read This Post

Women Negotiators

Challenges Facing Women Negotiators

| | Leadership Skills

Historically, women have faced significant hurdles in employment negotiations. Here’s what we know about these barriers, plus strategies leaders can use to improve fairness in the workplace. … Read Challenges Facing Women Negotiators

Notable Business Negotiations of 2024

| | Business Negotiations

Notable business negotiations and conflict resolution efforts of 2024 include both failed and successful mergers, labor strikes, and AI investments. The Program on Negotiation at Harvard Law … Read Notable Business Negotiations of 2024

case study of conflict management

A Case Study of Conflict Management and Negotiation

| | Conflict Resolution

In this case study of conflict management, the Program on Negotiation offers advice drawn from negotiation research about forming negotiating teams and avoiding conflicts within teams and … Read This Post

anchoring effects

For Sellers, The Anchoring Effects of a Hidden Price Can Offer Advantages

| | BATNA

Imagine yourself in a dilemma that only a privileged few get to experience: You’ve fallen in love with a dazzling, one-of-a-kind home that’s on the market, but … Read This Post

business negotiations

Panda Diplomacy and Business Negotiations: Applying Soft Power

| | Business Negotiations

In 2011, Emiko Okuyama, the mayor of Sendai, Japan, launched a business negotiation that, at the time, seemed relatively straightforward. Sendai had been devastated by the earthquake … Read This Post

negotiations

Streaming Toward Win-Win Negotiation: Spotify Upgrades Its Negotiating Strategy

| | Win-Win Negotiations

Win-win negotiation proved elusive for Spotify in 2006 negotiations with Taylor Swift. Seeming to have learned from that episode, the streaming service recently negotiated changes to its … Read This Post

cross-cultural communication in business

Cross-Cultural Communication in Business Negotiations

| | International Negotiation

When preparing for cross-cultural communication in business negotiations, we often think long and hard about how our counterpart’s culture might affect what he says and does at … Read This Post

negotiate with friends

How to Negotiate with Friends and Family

| | Dispute Resolution

“Never do business with friends,” the adage goes. But should you always stay away from an opportunity to negotiate with friends and family? A strict policy of … Read How to Negotiate with Friends and Family

Civic mindset

Deceptive Tactics in Negotiation

| | Business Negotiations

Men are more likely to endorse deceptive tactics in negotiation than women are, a research study reveals. But it would be a mistake to read too much … Read Deceptive Tactics in Negotiation

negotiation advice

Negotiation Advice: When to Make the First Offer in Negotiation

| | Negotiation Skills

When or when not to make the first offer in negotiations is a question many expert negotiators ask themselves when approaching business negotiations, real estate transactions, or … Read This Post