Feeling emotional? Pause before you negotiate

During the Covid-19 pandemic, we need to anticipate how anxiety, anger, sadness, and other negative emotions are likely to affect our negotiating behavior.

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Restaurant Owners Looking at Bills

Article Excerpt

It was a dream come true. In January, Miranda and Carlos, longtime coworkers in the hospitality industry, opened a new restaurant in their small town. Locals flocked to the place, praising the ambience, food, and service.

But just two months later, Covid-19 roared into the United States, and state regulations required the restaurant to switch to … Read Feeling emotional? Pause before you negotiate

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