Free Report

Business Crisis Management: Crisis Communication Examples and How to Use Police Negotiation Techniques

PON Staff   •  04/19/2015   •  Filed in Free Report

Business Crisis Management

In this free special report negotiation experts offers advice on how to turn crisis situations into collaborative negotiations. Throughout the report, you will discover how to apply the lessons of professional hostage negotiators, avoid disasters through careful planning, diffuse tensions with angry members of the public, and break through impasse with open communication. … Read More 

The New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation

PON Staff   •  04/19/2015   •  Filed in Free Report

New Conflict Management

This report reveals how wise negotiators extract unexpected value using an indirect approach to conflict management. An aggressive management style can set you up for repeated failure. Direct conflict management approaches can be overly combative and counter-productive. Experienced negotiators know that compromise seldom succeeds. Win/lose is really lose/lose. The best negotiation strategy results in … Read More 

Dealing with Difficult People

PON Staff   •  04/19/2015   •  Filed in Free Report


Top help you handle difficult people, our free, special report Dealing with Difficult People is packed full of concrete tips and strategies. Discover how to collaborate, negotiate, and bargain with even the most combative opponents. … Read More 

Harborco: Role-Play Simulation

PON Staff   •  04/19/2015   •  Filed in Free Report


Harborco is a consortium of development, industrial, and shipping concerns that are eager to proceed with the building of a new port, but face hurdles and potential opposition as they advance through the licensing process. The Federal Licensing Agency would like to see them work with other stakeholders to develop a project that is acceptable … Read More 

Mediation Secrets for Better Business Negotiations: Top Techniques from Mediation Training Experts

PON Staff   •  04/19/2015   •  Filed in Free Report

Mediation Secrets

In this Special Report, the experts and editors from Harvard’s Program on Negotiation offer a sampling of advice from past issues of Negotiation to help you learn the techniques you need to resolve your disputes through mediation. You will learn to select the right dispute-resolution process, choose a mediator with appropriate expertise, learn the steps … Read More 

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