Why We Strike
What happens when disputants feel like they have invested too much in a conflict to back down?
There are a number of reasons that negotiations fail and lead … Read Why We Strike
Resolving Hot Conflicts: Skills for Managers
Conventional wisdom suggests that team conflicts be resolved by focusing on the task at hand and avoiding interpersonal relationship issues. However, Amy Edmonson of Harvard Business School … Read Resolving Hot Conflicts: Skills for Managers
Conflict Within the Ranks: Diagnosing Sources of Conflict
Conflict within an organization can not only damage morale but also cut into productivity and ultimately profits. Once you recognize that there is ongoing conflict in your … Read This Post
How Should I Negotiate the Best Possible Price for a New Car?
This is one of the most common negotiation questions. A car is one of the most significant purchases you’ll make, and the price is almost always negotiable. … Read This Post
When Facilitation Goes Wrong
Facilitation works best when a facilitator is matched properly to the group and to the situation. Look out for these signs of trouble that may suggest that … Read When Facilitation Goes Wrong
Facilitating within a Group Structure
Consider the dilemma faced by Joe, the vice president of semiconductor technology at one of the largest computer companies in the world. He is also the chair … Read Facilitating within a Group Structure
Facilitation with a Consensus Building Approach
Recent delays at a manufacturing company have cut deeply into company profits. The management appoints a multi-departmental team to come up with a way of speeding up … Read Facilitation with a Consensus Building Approach
Does Negotiation Have a Place in Crisis Management?
Does negotiation have a place in crisis management? Many public relations experts would argue no. When a company is confronted with negative publicity, they are advised to … Read This Post
Negotiating with Your Children
Negotiating with your children may seem counterintuitive but parents can build stronger relationships with them by implementing a problem-solving approach when trying to resolve family conflicts.
In his … Read Negotiating with Your Children
Handling Employee Relations
Suppose you have been recently hired as the first full time staff member charged with handling employee relations. You are entering a large accounting firm with an … Read Handling Employee Relations
Dealing with Differences in Attitudes Towards Risk
Even when parties at the negotiating table have the same interests, they may disagree on the amount of risk they are willing to take. … Read This Post
Does Your Company Have to Negotiate with a Giant that Dominates Your Business Market?
Individuals in this position often feel as though they have few if any options. In his February 2006 article in Negotiation newsletter, “Negotiating with a 900-Pound Gorilla,” … Read This Post