How is Teaching Negotiation Beneficial?
Teaching negotiation skills within an organization can have beneficial long-term results.
The only way that an organization and its employees will know how to negotiate is through training. Companies across the globe spend many millions of dollars each year on teaching negotiation to their employees. Unfortunately, their new knowledge often fails to “stick.” They quickly abandon the best practices they learned during negotiation training and replace them with ineffective old habits.
To be fair, negotiations can be challenging. And so can teaching negotiation! Furthermore, in a global and digital world, many classes have moved online, presenting a new variable in the path to successfully teaching negotiation skills.
Negotiation is best taught in person. It is about human connections, communications and interactions. But it’s also true that in today’s world, a great portion of the negotiations do happen over some electronic medium.
Tools for teaching negotiation, such as videos, can be an insightful resource for teaching both online as well as in-person courses. Video scenarios can be a very useful way for students to visualize negotiation concepts, and can be a launch pad for group discussion, reflections, or exercises.
Negotiation games can also help to facilitate dynamic learning, as participants explore issues from both sides of the table, experiment with different approaches to resolution, and have an opportunity to see the results.
Likewise, role-play simulations introduce participants to new negotiation and dispute resolution tools, techniques and strategies. Simulations that employ game theory enable participants to analyze negotiations, make strategic decisions, and anticipate their counterpart’s next move.
For those teaching negotiation, these tools help their students improve their skills across a variety of contexts—from human resource issues to international conflicts.
Discover how to execute the most effective role-playing exercises in this free special report, Teaching Negotiation from Harvard Law School.
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