Implicit and explicit bias are common, whether the guilty parties are aware of it, or not. On July 14, 2015, American Honda Finance Corporation (AHFC), the U.S. financing division of Japanese car manufacturer Honda, agreed to refund $24 million to minority borrowers to settle federal investigations. AHFC was alleged to have racially discriminated against the … Read More 
Iris Bohnet
The following items are tagged Iris Bohnet:
Negotiation and Leadership: Dealing with Difficult People and Problems BR
Negotiation and Leadership Dealing With Difficult People and Problems Spring sessions: April 16–18 | May 14–16 | June 18–20 2018 Fall sessions: September 24–26 | October 15–17 | December 3–5 2018 Focused one-day sessions Spring sessions: April 19, 2018 | May 17, 2018 | June 21, 2018 Fall sessions: September 27, | October 18, | December 6, 2018
.embed-container { position: relative; padding-bottom: 56.25%; height: 0; … Read More
Counteracting Negotiation Biases Like Race and Gender in the Workplace
To learn more about negotiation biases, let’s look back to July of 2018 when the principal flutist of the Boston Symphony Orchestra (BSO), Elizabeth Rowe, became the first Massachusetts resident to sue her employer under a new state law designed to address the persistent pay gap between men and women. Despite being the most frequent … Read More
Negotiation and Leadership: Dealing with Difficult People and Problems AQ
Negotiation and Leadership Dealing With Difficult People and Problems Spring sessions: April 16–18 | May 14–16 | June 18–20 2018 Fall sessions: September 24–26 | October 15–17 | December 3–5 2018 Focused one-day sessions Spring sessions: April 19, 2018 | May 17, 2018 | June 21, 2018 Fall sessions: September 27, | October 18, | December 6, 2018
.embed-container { position: relative; padding-bottom: 56.25%; height: 0; … Read More
Ethical Leadership: Create More Value in Negotiation
In our negotiations and beyond, all of us engage in behaviors that create value—as well as actions that destroy it. Ethical leadership requires us to become more aware of the harm we cause in the world, work to reduce it, and to encourage those we lead to do the same.
Consider the Sackler family, which owns … Read More
Negotiation and Leadership NL P
It’s often said that great leaders are great negotiators. But how does one become an effective negotiator? On-the-job experience certainly plays a role, but for most executives, taking their negotiation skills to the next level requires outside training. Designed to accelerate your negotiation capabilities, Negotiation and Leadership examines core decision-making challenges, analyzes complex negotiation scenarios, … Read More
Negotiation Skills in Business Negotiation and Status Consciousness
Before and during your negotiation, think about who you’ve chosen as a reference group against which you measure yourself. Did you select the group purely to enhance your own status, or did you try to make a more appropriate comparison? What are your negotiation skills in business communication?
… Read More
Negotiation and Leadership NL O
It’s often said that great leaders are great negotiators. But how does one become an effective negotiator? On-the-job experience certainly plays a role, but for most executives, taking their negotiation skills to the next level requires outside training. Designed to accelerate your negotiation capabilities, Negotiation and Leadership examines core decision-making challenges, analyzes complex negotiation scenarios, … Read More
Negotiating Skills: Learn How to Build Trust at the Negotiation Table
In this article some negotiating skills and negotiation tactics for building trust with your counterpart are presented.
… Read More
Negotiation and Leadership: Dealing with Difficult People and Problems
Negotiation and Leadership Dealing With Difficult People and Problems Fall: December 5-7, 2016 Spring: April 18-20, 2017 | May 15-17, 2017 | June 19-21 2017
Become a More Effective Negotiator Great leaders are great negotiators. By equipping you with the innovative negotiation strategies you need to excel at the bargaining table, Negotiation and Leadership will help you:Improve working relationships and resolve seemingly … Read More
Negotiation research you can use: Reducing gender bias in hiring negotiations
No matter how strong their credentials or negotiating skills, women are less likely than men
to be chosen for jobs historically held by men, such as positions in leadership, science, and engineering, past research shows. In a new study, University of Vienna assistant professor Steffen Keck and National University of Singapore visiting assistant professor Wenjie Tang … Read More
Negotiation and Leadership: Dealing with Difficult People and Problems
At Negotiation and Leadership, you will test your beliefs and assumptions, overcome emotional and rational biases, examine complex negotiation scenarios, and discover a range of competitive and cooperative negotiation strategies. In this acclaimed program, we compress 30 years of groundbreaking research into three thought-provoking days. In sessions taught by our expert faculty, you’ll broaden your … Read More
The Best Negotiation Exercises, Simulations and Videos
Have you planned your curriculum and purchased your teaching material for next semester? We’re here to help you to find the best negotiation exercises and teaching aids for your negotiation classes.
… Read More
Dear Negotiation Coach: Perfect Pitch: Make Your Ideas Resonate in Negotiation
Q: I’ve pitched many great ideas for change to my organization, but management never takes action on any of them. Even when my organization specifically requests ideas for new products or processes, it’s always a colleague’s idea that gets chosen over mine. Negotiators are good at persuasion. Do you have any tips to increase my … Read More
Negotiators: Resist the Vividness Trap
For the New York Mets, it was hard not to get carried away in their negotiations with Ben Zobrist this past fall. The utility player had a pivotal role in helping the Kansas City Royals defeat the Mets and win the 2015 World Series. When the 34-year-old Zobrist became a free agent, the Mets pursued … Read More
Social Comparisons in Negotiation
Social comparisons – the assessments we make about how we measure up to others – are key to understanding how status operates in negotiation. These comparisons, which signal concern about relative status, have a profound impact at the bargaining table.
To make social comparisons, first we choose a reference group against which we can measure ourselves. … Read More
Measuring the Cost of Betrayal Aversion
Richard Zeckhauser and Program on Negotiation faculty member Iris Bohnet have found that negotiators leave substantial amounts of money on the table due to betrayal aversion. They conducted experiments in which they compared people’s willingness to take risks in two decision situations. The first situation is a lottery whose outcome is based on chance. Participants … Read More
Yemeni Activist and Nobel Peace Prize winner Tawakkol Karman to speak at Harvard
The Program on Negotiation at Harvard Law School, in partnership with The Center for Public Leadership and the Institute of Politics at Harvard Kennedy School
invites the public to an address by
Tawakkol Karman Nobel Peace Prize Co-recipient, 2011 Yemeni Political Activist and Journalist
When: Thursday, June 7, 2012
Time: 6 p.m.
Where: Institute of Politics Forum, Harvard Kennedy School
Free and open … Read More
PON faculty member Daniel Shapiro takes part in panel discussion reflecting on the World Economic Forum
In a panel discussion on February 3 at the Harvard Kennedy School, Harvard faculty members shared their reflections on this year’s annual summit of the World Economic Forum in Davos, Switzerland. Panelists included Dr. Daniel Shapiro of the Harvard Negotiation Project, as well as Kennedy School faculty Charles W. Eliot … Read More
Avoid conflict and broken trust
While negotiations are inherently risky, there are proven ways to reduce risk and improve your odds of success. To do so, you must focus on the very basis of your relationship with the other party: trust.
Think about a time when you lost trust in a fellow negotiator. Did you try to renegotiate the terms of … Read More
“Let’s All Feel Superior,” Max H. Bazerman quoted in The New York Times
Max H. Bazerman (Program on Negotiation Executive Committee member and professor at the Harvard Business School) recently was quoted in an op-ed in The New York Times entitled, “Let’s All Feel Superior.”
In this piece, columnist David Brooks explains how some people have difficulty processing horrific events. Our natural tendencies to self-deceive come into play and … Read More
When women negotiators thrive
Adapted from “What Happens When Women Don’t Ask,” first published in the Negotiation newsletter, June 2008.
Some negotiation research has found that men generally initiate negotiations to advance their own interests much more often than women do. Yet researchers also have identified certain contexts in which women routinely negotiate and achieve outcomes that match or exceed … Read More
Gender and competition: what companies need to know
Recent research by Harvard professors Iris Bohnet and Kathleen McGinn, and Harvard Business school doctoral student Pinar Fletcher, explores the relationship between gender, competitiveness and cooperation.
In this HBS Working Knowledge article, Bohnet and McGinn discuss the results of their work.
Read the article here.
… Read More
How to Avoid the Status Trap
Adapted from “Don’t Get Stuck in the Status Trap,” first published in the Negotiation newsletter, September 2009.
Graduating MBA students often tend to choose their first postgraduate jobs based on vivid aspects of their job offers, such as a high starting salary or the prestige of the firm, Harvard Business School professor Max H. Bazerman has … Read More
Podcast: Gender in Negotiation
In a podcast interview with Dan Mulhern, PON Executive Committee member Iris Bohnet talks about gender in negotiations and negotiation skills.
Iris Bohnet is a professor of Public Policy, Harvard Kennedy School of Government as well as the Faculty Chair of the Kennedy School’s Women and Public Policy Program Kennedy School of Government at Harvard University.
Click … Read More
The Economy’s Looking Up: So, Can I Have a Raise?
Author: Sue Shellenbarger
It’s never easy to ask for a raise or extra perks, especially during a recession. To make matters worse, many workers have trouble negotiating a new compensation package on their own behalf. In this column, Iris Bohnet, a public policy professor and vice chair of the Program on Negotiation at Harvard Law School, … Read More
Change the Trust Default
Adapted from “How to Build Trust at the Bargaining Table,” first published in the Negotiation newsletter.
Carol’s longtime doctor diagnoses her with a serious illness and recommends immediate, aggressive treatment. Carol would like to seek a second opinion, but she doesn’t want to offend her doctor—who, after all, has always provided her with excellent care. Carol … Read More
Former President Martti Ahtisaari honored with Great Negotiator Award!
The Program on Negotiation at Harvard Law School Will Honor Former President of Finland Martti Ahtisaari with the 2010 Great Negotiator Award
Co-sponsored with the Future of Diplomacy Project at the Harvard Kennedy School, the Great Negotiator Event Offers Real-World Negotiation Discussion to All Students
For Immediate Release
CAMBRIDGE, MA (September 21, 2010) The Program on Negotiation … Read More
Trusting from Square One
Adapted from “How Much Should You Trust?” by Iris Bohnet (professor, Harvard Kennedy School) and Stephan Meier (professor, Columbia Business School), first published in the Negotiation newsletter.
What’s the best way to cope with a fellow negotiator who has betrayed your trust? Ignoring the problem is rarely the best solution.
When you distrust someone, you’re forced to … Read More
Social Comparisons In Ultimatum Bargaining
Author: Iris Bohnet, Professor of Public Policy, Harvard Kennedy School; director of the Women and Public Policy Program; associate director of the Harvard Decision Science
The effects of social comparisons in ultimatum bargaining are explored in this paper. Iris Bohnet examines their relevance in general and over time. The economic significance of these effects is examined, … Read More
To trust or not to trust
Adapted from “The Payoff of Trust,” by Iris Bohnet (Professor, Harvard Kennedy School), first published in the “Negotiation newsletter.”
It’s natural to fear trust betrayal, or the violation of pivotal expectations of trustworthiness. Recent corporate and religious scandals have tragically demonstrated the substantial costs of such betrayals. Victims suffer emotional harm, and their ability to trust … Read More
Be sure to give at the office
Reciprocation tactics are tried and true. Politicians “logroll” votes on pet projects, companies offer free product samples to consumers, and charitable organizations include small gifts when soliciting donations. According to the norm of reciprocity, if you’re nice to me, I’ll be nice in return, and vice versa.
In the realm of negotiation, you can gain many … Read More
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Articles & Insights
- Bargaining for a New Car: Real World Negotiations Examples
- Contract Negotiations and Business Communication: How to Write an Iron-Clad Contract
- Business Negotiation Skills to Curb Your Overconfidence
- Negotiation Skills: Four Steps for Changing Negotiation Practices in Your Organization
- Amazon–Whole Foods Negotiation: Did the Exclusive Courtship Move Too Fast?
- What is Crisis Management in Negotiation?
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Negotiation in the News: Last Negotiating Moves From A Never-Boring President
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Negotiating Change During the Covid-19 Pandemic
- Examples of Difficult Situations at Work: Consensus and Negotiated Agreements
- Dealing with Difficult People and Negotiation: When Should You Give Up the Fight?
- Negotiation Tips: Listening Skills for Dealing with Difficult People
- How to Handle Difficult Customers
- Bargaining in Bad Faith: Dealing with “False Negotiators”
- Negotiation Case Studies: Google’s Approach to Dispute Resolution
- Cultural Barriers and Conflict Negotiation Strategies: Apple’s Apology in China
- Difficult Situations at Work – Negotiation Skills for Dealing with Difficult People
- Dispute Resolution on Facebook: Using a Negotiation Approach to Resolve a Conflict
- Alternative Dispute Resolution In-House: Mediation, Arbitration, or Med-Arb?
- Dear Negotiation Coach: How Can I Improve My Cross-Cultural Negotiation Skills?
- Dispute Resolution for India and Bangladesh
- Cross Cultural Negotiations in International Business: Four Negotiation Tips for Bargaining in China
- Famous Negotiators: Tony Blair’s 10 Principles to Guide Diplomats in International Conflict Resolution
- International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process
- Negotiation Research on Mediation Techniques: Focus on Interests
- Mediation vs Arbitration – The Alternative Dispute Resolution Process
- Interest-Based Negotiation: In Mediation, Focus on Your Goals
- Using E-Mediation and Online Mediation Techniques for Conflict Resolution
- Negotiations and Logrolling: Discover Opportunities to Generate Mutual Gains
